Job Description: Key Responsibilities Understand customer needs to strategy the costing and or pricing. Negotiate cost-effective rates with service providers to ensure maximum profitability. Coordinates with airlines, shippers, local and overseas agents for the quoting process of shipments. Maintaining continuous communication with vendors, shippers, carriers and other branch offices throughout the quotation process and choosing proper routing appropriate to the customer s needs. Immediately report problems, operation disputes or discrepancies to supervisor, manager, or department head. Follow up to ensure the freight is cleared and delivered to customer on time, update systems accordingly Negotiate and coordinate spot rates and/or quotations for shipments/services within our client s database. Display a thorough understanding of industry-related terminology and processes. Strategize ways of increasing profits margins, while keeping cost at a minimum. Assist the sales team with business development and securing new business initiatives.

Manage end-to-end recruitment, from sourcing to onboarding. Conduct interviews and coordinate with hiring managers. Ensure smooth onboarding and induction of new employees. Payroll Compliance: Process payroll, ensuring accuracy and compliance with labor laws. Handle tax deductions, PF, ESI, and other statutory requirements. Maintain salary structures and compensation data. Leave Attendance Management: Track and manage employee attendance leave records. Ensure compliance with company leave policies. Address attendance-related queries and discrepancies. Training Development: Identify training needs and develop learning programs. Organize workshops, seminars, and employee engagement activities. Monitor employee progress and effectiveness of training initiatives. HR Documentation Exit Formalities: Maintain employee records, contracts, and HR documentation. Handle exit interviews and full final settlements. Ensure smooth offboarding processes. Skills Qualifications: Bachelor s/Master s degree in HR, Business Administration, or related field. 3-5 years of experience in HR operations. Strong knowledge of HR laws, payroll processing, and recruitment. Proficiency in HRMS software MS Office (Excel, Word, PowerPoint). Excellent communication, problem-solving, and interpersonal skills.