Job Description

Key Responsibilities: 1. Inventory Management: Manage daily stock updates, reconciliation, and reporting. Ensure accurate documentation of stock inflows, outflows, and transfers. Oversee the tagging and labeling of jewelry items with accurate pricing, descriptions, and codes. Conduct routine physical stock audits to prevent losses or discrepancies. Coordinate with the production or procurement team for stock replenishment and order fulfillment. 2. Order Fulfillment & Packaging: Oversee customer order preparation, ensuring items are accurately packed and ready for delivery. Ensure timely coordination with the sales team for special customer orders or customizations. Maintain sufficient stock of packaging materials like jewelry boxes, bags, and warranty cards. 3. Documentation and Compliance: Maintain and organize all backend documents, including invoices, sales receipts, stock reports, and delivery challans. Ensure proper documentation and storage of certificates, warranty cards, and purchase records. Comply with internal audit processes and maintain accurate data for inventory control. 4. Backend Operations Coordination: Coordinate with the sales team to manage stock availability and on-floor requirements. Support the store team during busy periods, such as exhibitions or promotional events, by preparing jewelry stock and materials. Ensure timely dispatch of stock or materials to other stores or external partners as required. 5. Security and Quality Control: Ensure the safe handling and secure storage of jewelry items. Conduct quality checks on returned or newly received jewelry to ensure they meet store standards. Monitor stock handling by staff to minimize losses or damages. 6. Reporting and Analytics: Generate daily and monthly backend operation reports, including stock movement and sales analytics. Highlight slow-moving or high-demand inventory to the store manager for better stock management decisions. 7. Team Support and Supervision: Train and guide junior backend staff or store helpers in inventory handling and backend processes. Ensure the backend team adheres to store policies and processes. Provide prompt backend support to the front-end sales team during peak hours or high-demand situations.