Suninfy Technologies Pvt. Ltd. is looking for Customer Support to join our dynamic team and embark on a rewarding career journey A customer support role typically involves assisting customers with inquiries, resolving issues, and improving overall customer satisfaction Duties may include: Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction Qualifications: Excellent written and verbal communication skills Strong problem-solving and decision-making abilities Ability to multitask and prioritize tasks effectively Knowledge of customer service principles and practices Previous experience in a customer support role Familiarity with CRM software and ticketing systems Positive attitude and a desire to help customers

Suninfy Technologies Pvt. Ltd. is looking for Web Designer to join our dynamic team and embark on a rewarding career journey Conceptualizing creative ideas with clients Testing and improving the design of the website Establishing design guidelines, standards, and best practices Maintaining the appearance of websites by enforcing content standards Designing visual imagery for websites and ensuring that they are in line with branding for clients Working with different content management systems Communicating design ideas using user flows, process flows, site maps, and wireframes Incorporating functionalities and features into websites Designing sample pages including colors and fonts Preparing design plans and presenting the website structure

Good knowledge of the IT services Good Team Player Ability to identify and develop new markets Lead Generation, Client Retention & achieving targets