Supplier Support Analyst II

Job Description

The Supplier Support Analyst-II provides advanced administrative support for Supplier Management within the Corporate Supply Chain Services organization. These duties can vary within the department. Serves in a supportive role for Deltek Costpoint vendor management and MRO/Supplier Management System. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.) • Manage supplier onboarding documentation and perform input into Deltek Costpoint vendor master for new suppliers and for changes to existing suppliers as per the SLA • Manage Supplier Documents in Supplier Management System (SMS) for compliance and approval • Provide support for suppliers/procurement personnel on SMS questions/clarifications. • Provide SMS technical support: SMS User, Supplier Access, Create User Accounts, PO acknowledgement, Late Line, Online RFQ, Password Resets, etc. • Monitor Purchase Order (PO) Workflow in Amentum MRO for PO’s blocked due to DOC_CK and release when all documents are compliant • Maintain the SOP/DTP of current processes and incorporate documentation updates as required. • Manage Supplier On-boarding process: Initiate Temp ID’s in Supplier Registration, Document approvals/rejections, tracking of non-standard document approvals, final approval requests, creation of supplier accounts/contacts • Supplier Performance Scorecard Notification Distribution • Monitor and resolve inquiries submitted through the Supplier Management Support Inbox • Support SMS improvement collaboration • Submit Supplier Communications and Coordinate responses as applicable • Maintain central vendor file database and assist in obtaining supplier information. • Process daily and weekly reports as required. • Participate in developmental activities to prepare for advanced role in supply chain as needed. • Perform other duties as assigned. Knowledge & Skills • Ability to read, write and communicate effectively in English. • Ability to develop and maintain excellent customer relationships. • Knowledge in the various functional areas of supply chain is preferred. • Experience working directly with suppliers preferred. • Experience in Deltek Costpoint vendor master required. • Knowledge of Supplier Management System preferred • Knowledge of the Federal Acquisition Regulation (FAR) and government property accountability procedures preferred. • Understanding of government contracts and procedures preferred. • Proficient in Microsoft Word, Excel, and Outlook software. • Additional knowledge/skills may be required depending on assignment. Experience & Education • Bachelors or Master’s degree in accounting, business, or associated discipline. • Four (4) or more years’ administrative experience in supplier support, procurement environment or related area. Physical Requirements/Working Environment • Generally works in a normal office environment. • Ability to work various shifts which may include evening and weekend hours.