Surveillance Analyst

Job Description

Role & responsibilities Flexibility to work during rotational shift is essential. Validate AI-generated alerts from the system and respond appropriately to potential security threats. Monitor live video feeds from CCTV cameras to detect suspicious or unusual activities. Conduct regular checks of recorded footage to investigate incidents and provide reports as needed. Respond promptly to alarms and security incidents, coordinating with on-site security personnel and law enforcement as necessary. Maintain detailed logs of all surveillance activities and incidents. Ensure all CCTV equipment is functioning correctly and report any malfunctions or issues to the technical support team. Follow established protocols and procedures for handling security breaches and emergencies. Collaborate with other security team members to enhance overall security measures. Maintain confidentiality and handle sensitive information with discretion. Provide support in developing and implementing new surveillance strategies. Conduct periodic reviews of surveillance footage to identify and document patterns or trends that may pose security risks. Preferred candidate profile Experience with AI-based surveillance systems is a plus Strong attention to detail and excellent observational skills. Excellent analytical and problem-solving skills. Proficiency in using Remote monitoring of CCTV systems and related technology. Call center experience will be an added advantage. Good communication skills and the ability to write clear and concise reports. Ability to work under pressure and handle emergency situations effectively. Perks and benefits Comprehensive Health Insurance (GMC) Health coverage for you and your family. Accidental Insurance (GPA) Extra protection for peace of mind. Highly Employee-Centric We focus on our employees growth, well-being, and work-life balance. Rewards and Recognition Program Acknowledge and reward outstanding performance. Employee Engagement Activities Regular fun activities to build team spirit and boost morale. Company Retreats & Outings Enjoy retreats and outings to relax and bond with your collea gues. Paid Time Off Generous paid leave to help you recharge. Training & Development Programs Access to a variety of learning and growth opportunities. Pick-Up and Drop Facility (Only for US Shift Timings) Hassle-free commuting for night shifts. Meal Allowance Enjoy meal allowances during working hours. Night Shift Allowance Additional compensation for working night shifts. Overtime Payment Extra pay for any overtime hours worked. Collaborative and Inclusive Culture We embrace diversity and ensure that everyone feels valued and heard.