Company OverviewAt Synamedia, we have over 1,800 uniquely talented people working together across the globe to achieve our vision of transforming the way the world is entertained and informed. As the largest global provider of video solutions, you can be part of building and delivering the most complete, secure, and advanced end-to-end technology platform. Our solutions combined with our partnership with over 200 customers worldwide means we are touching the lives of millions of people everywhere. We think that is quite exciting! When welcoming new people to our team we are always looking for opportunities to bring in new ideas, those who ask the challenging questions and have the curiosity to learn. These qualities are important to us as we innovate solutions, seize more opportunities to partner with our customers and make a difference as we collaborate to innovate the future of video. Our values connect us. Our diversity gives us strength. Our curiosity inspires creativity. If that sounds like the place, you would like to be then we look forward to hearing more from you. Role DescriptionBuild new, scalable, robust software solutions to deliver Cloud Recording and Playback services that run on public, private and hybrid cloud environments.Develop cloud-based software platforms with integrated automation and monitoring toolsWork with Cloud infrastructure teams and data centresOperate within an Agile development environmentWill be working in all stages of project lifecyclesSelf-starter, willing to learn new technologies with can do attitudeRequired Skills and Qualifications:7+ years of experience in designing and development of software systemComputer Science/Computer Engineering or equivalentProficient in Golang Programming language Good in designing a complex, scalable and robust software systemExperience with databases such as Postgress, MySQL or similarExperience using test driven development, GIT, Jenkins, CI/CD and test automationStrong team collaboration skillsStrong written and verbal communication skillsExperience with below skills would be added advantageNode.js and Python development experienceExperience working in Linux deployment and administration Experience with Kubernetes / Docker DevOps tools, Jenkins, Grafana, Git, Ansible, Docker, Kubernetes, and JIRAExperience on Prometheus metrics, Grafana and Kibana dashboardsExperience in storage domainEducation (Preferred Degree)M.S / B.S. in Computer Science, Computer Engineering, Software Engineering, or related areas is preferredA Culture of BelongingWe want to let you know that Synamedia is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our people.

Company OverviewAt Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of transforming how businesses navigate the dynamic digital landscape. Our solutions, backed by three decades of expertise and partnerships with over 200 customers worldwide, touch the lives of millions of people. Our clients include the likes of Disney, Astro, Comcast, Sky, Tata Play among others.As we embark on this journey to expand our product suite and presence in new domains, we are looking for talents with a passion for technology, innovation, and dynamism. Join us if you want to grow along with us in creating and delivering the most complete, secure, and advanced end-to-end video technology solutionsAbout the Job Associate People Services Advisor -HROur People Services team plays a key role in our core HR transformation journey as we continue to move towards being global in how we operate to better support our people.We are looking for Associate People Services Advisors to join our team and provide comprehensive support for various HR Operational activities in over 20 countries worldwide. This position offers the opportunity to be part of a dynamic HR team and contribute to its success by providing exceptional HR services and support to our people.ResponsibilitiesFirst point of contact and support for our employees and managers on HR-related queries, policies & processes.Escalate more complex issues and work with appropriate HR teams for resolution.Facilitate the onboarding process for new hires, including completion of background and eligibility to work checks, offer letters and necessary paperwork.Manage the offboarding process, initiating exit interviews and processing necessary paperwork related to terminations.Maintain accurate and up-to-date employee data in our HRIS (Human Resources Information System) and other relevant HR systems.Ensure compliance with record-keeping requirements by maintaining employee files and documentation in accordance with company policies and legal regulations.Initiate HR Purchase requests in our procure-to-pay system and manage invoice receipting for payment.Contribute to our People projects and initiatives.Skills Required:Min Bachelors degree in Human Resources, Business Administration, or related field preferred.1-2 years of experience in HR Shared Services/ HR Operations or related roles.Strong understanding of HR practices, processes and systems.Proficiency in Microsoft Office Suite.Ability to handle sensitive and confidential information with discretion.Detail-oriented with strong organizational and time management skills.Ability to work as part of a team in a fast-paced environment.Proactive problem-solver who can effectively communicate with employees, managers and other HR teams to ensure the smooth delivery of HR services.Growth OpportunitiesWhen welcoming new talent into the team, we are always looking for opportunities to bring in new ideas, those who ask challenging questions and have the curiosity to learn. These qualities are important to us as we nurture a culture of innovation, seize more opportunities to partner with our customers and make a difference as we transform the future of video. To further support your growth and that of our talent pool, Synamedia offers an exhaustive library of skill enhancement resources from SkillSoft and other partners to help you upskill while on the job.Benefits and PerksFlexible working arrangementsCompetitive pay hikes and bonus packagesSkill enhancement and growth opportunitiesEqual opportunity employmentHealth and wellbeing programmesCollaborative work with a truly global teamA Culture of BelongingSynamedia is committed to promoting a diverse, inclusive and equal opportunity community - a place where we can all be ourselves and succeed. Our values connect us, and we love to win together. We work with a bias to action, we innovate and encourage curiosity to grow and evolve, as a team.In our aim to foster a people-friendly environment, we offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our colleagues across our 20 office locations. Synamedia regularly organises community events that promote cohesion and diversity among colleagues. We are proud of our mental health wellbeing initiatives, our Pride month awareness campaign, our cancer awareness programme and much more.

We are looking for Associate People Services Advisors to join our team and provide comprehensive support for various HR Operational activities in over 20 countries worldwide. This position offers the opportunity to be part of a dynamic HR team and contribute to its success by providing exceptional HR services and support to our people. Responsibilities First point of contact and support for our employees and managers on HR-related queries, policies & processes. Escalate more complex issues and work with appropriate HR teams for resolution. Facilitate the onboarding process for new hires, including completion of background and eligibility to work checks, offer letters and necessary paperwork. Manage the offboarding process, initiating exit interviews and processing necessary paperwork related to terminations. Maintain accurate and up-to-date employee data in our HRIS (Human Resources Information System) and other relevant HR systems. Ensure compliance with record-keeping requirements by maintaining employee files and documentation in accordance with company policies and legal regulations. Initiate HR Purchase requests in our procure-to-pay system and manage invoice receipting for payment. Contribute to our People projects and initiatives. Skills Required Min Bachelor s degree in Human Resources, Business Administration, or related field preferred. 1-2 years of experience in HR Shared Services/ HR Operations or related roles. Strong understanding of HR practices, processes and systems. Proficiency in Microsoft Office Suite. Ability to handle sensitive and confidential information with discretion. Detail-oriented with strong organizational and time management skills. Ability to work as part of a team in a fast-paced environment. Proactive problem-solver who can effectively communicate with employees, managers and other HR teams to ensure the smooth delivery of HR services.

We are looking for an engineer to join our Sky Europe team of Technical Consultants supporting the Sky Europe engagements. This is an exciting opportunity to be part of a strong team supporting some of our high profile, key customers. You will need to have strong experience with Linux in a supporting role partnered with excellent customer facing communication skills. Responsibilities This role will also require the successful candidate to be part of the 24/7 rota and onsite rota at the customers offices in Heathrow area. You will be part of a team of Technical Consultants delivering support services for proprietary software components to a major customer. Rapid response to platform incidents, ensuring the customer is always kept up to date with the progress of any investigation, and provide input to a detailed resolution report including any further actions required. Work with team members to provide detailed analysis of any software defects to the development team. Work with team members to provide proficient and timely installations of Synamedia headend components for both production and lab customer systems. Participate in new system deployments, and take on new solution responsibility, as well as sharing the knowledge within the group. Pro active involvement in progressing backlog tickets through to conclusion. Skills and Experience Proven experience working with Linux environments - Mandatory Strong troubleshooting skills in complex systems - Mandatory Experience supporting B2B customers, particularly strategic accounts - Mandatory Familiarity with databases and networking tools such as SQL, Oracle, and MongoDB - Advantage Experience in the Video/OTT ecosystem - Advantage Ability to work effectively in fast-paced environments and collaborate with cross-functional teams

Lead Technical customer support engineer Functional Area Broadcast Technology & Customer Success 1 day ago Remote, India REQ3308 Description Job Senior Technical Customer Support Engineer Mandatory - OTT/CONDITIONAL ACCESS / LINUX / Database / AUTOMATION Base Location (Gurgaon, NCR) Onsite Role Description Ensuring a healthy platform delivering smooth services for all the customers. Provide strong technical leadership to ensure continuous improvement across the team Prime contributor for automation and scripting tasks. Must have worked in a fast-paced, quick response/crisis handling team. In-depth knowledge and experience of supporting complex projects. Command and control during High Priority Events. Responsible for contribution in refining Service Centre tools and processes. Implement monitoring scripts to prevent repetitive issues. Able to work independently or as part of a team towards complex issue resolutions. Ability to collaborate with customer deployment teams. Solid communicator, with excellent written and spoken English. Must know ITIL framework (Incident, Change, Problem, configuration) Independently/collectively troubleshoot issues reported by customer on ServiceNow ticketing tool. Accurate analysis, tracking and reporting of any problems or issues found during investigation. Contribute to the knowledge management in the department. Collaboration with the support and deployment teams to resolve issues. Good with documentation and RCA preparation. Open to work in On-call Rota. Development of training material, for education and knowledge sharing with other team members as appropriate. A good understanding how to monitor and improve service quality. Stay on top of customer reported issues, regularly communicate with customers. Technical Skills: Excellent in problem-solving and analytical skills. Excellent Linux Systems Administrator. Good experience with at least one scripting language (bash, python, perl). Experience in support and configuration of software applications on both Linux and Windows operating systems. Knowledge of applications clusters for application redundancy desirable ,e.g., Red Hat Cluster. Experience with operation and support of virtual machines using VMware (vSphere and vCenter) would be advantageous Experience with a video delivery system, preferably in a support or integration role. Solid with relational database (Oracle preferred) and non-relational database (Mongo preferred). Good understanding of networking, TCP/IP and UDP protocols Good understanding of network transfer protocols HTTP, FTP. Proven SQL scripting skills. Strong in automation and process improvement. Experience in digital video delivering systems with in-depth knowledge in at least one of the following technologies: Conditional Access, DRM, OTT, STB, Encryption, Decryption. Knowledge of MPEG/DVB or other video delivery technologies. Awareness of STB software and hardware. Ability to understand data represented in XML or JSON. Good to have knowledge of Media products. Aware of multimedia concepts in Mpeg2, H.264, TS, OTT, IPTV, HD & SD resolutions, 4K TV, DRM, VOD, Live streaming, PPV, Adaptive Streaming Team handling experience would be a Plus. Education/Experience: Graduate Degree/BCA/ B. Tech or equivalent. Ideally 8+ years of experience in a relevant support, integration, or deployment role.

Greetings from Synamedia!!!! Role Description:We have a fantastic opportunity for an individual with a growth mindset & who is committed to business improvement to join our fast-paced, scale-up technology business. You will take initiative, produce results, and collaborate effectively with a talented team. This role will be pivotal in helping Synamedia build a Finance function enabled to achieve on our global ambitions.We are looking for someone to lead and develop Finance Systems and Processes innovation within our India Finance Centre of Excellence. You will lead the introduction of best practices. Financial systems and processes at Synamedia are not yet in a steady state and require maturation. You will know how to structure a team, what processes to build and how to report.You will have experience to effectively influence senior stakeholders on the right technology to achieve their key strategic objectives. You will develop key senior stakeholder relationships and provide insightful and timely reporting. You will know what good looks like and be an advocate for change.You may have worked for a growing company and experienced an exciting growth journey, or you may have worked for a larger company but had a similarly exciting journey in one of their business units.Responsibilities:Lead Dynamics 365 Finance improvements per Systems and Processes roadmap.Work with the business to drive standardisation, automation, reporting and best practice.Ensure the Finance reporting processes are documented and supported by the group ERP.Ensure appropriate controls are in place over financial systems and their access, maintenance, and development. Ownership of Finance D365 governance and change control processes.Support the Director of Financial Systems and Processes in delivering the Groups strategic objectives, ensuring risk is suitably managed and mitigated.Collaborate with stakeholders across Finance teams, IT and others where required.Personal Attributes:Minimum 6 years financial systems experience with strong expertise in Finance functional area configuration, customisation, and implementation of D365 FinOps components; ERP systems and processes including engaging primarily in customising and configuring D365.Detailed understanding of D365 Finance processes including General ledger, Accounts receivable, Accounts payable, Procurement, Taxes, Cash and bank management, Consolidations, Credit and collections, Fixed assets, Year-end closing, Chart of accounts, Dimensions, Controls, Audit, User security, Workflow, Posting ledgers.An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Dataverse, Azure, Office 365) and experience working in fast-paced, Agile environments.Knowledge of one or more other functional areas of Dynamics 365 such as Supply Chain Management, Human Resources and CRM preferred.Experience in financial processes design/standardisation, finance process improvement. Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365.Clear and effective organizational change mangement, project management, and problem-solving skills. Lean process management experience, e.g. six sigma, a bonus.Collaborative team player with a curious mindset who gets energy by driving outcomes and is motivated by the opportunity to play a proactive role in Synamedias growth.Ability to work in a fast-paced environment with evolving priorities while staying flexible, organized, and humble along the way.Excellent written and verbal communication skills, including presentation skills.Entrepreneurial mindset and can-do attitude. Ability to solve problems with keen instincts and organizational experience.Formal accounting qualification including ACA, ACCA, ICAEW.