Job Description

Position Description: PubMatic is looking for a system administrator who can install, configure, and maintain servers, networks, and operating systems. Office 365 Administration, Helpdesk & Ticketing, Deploy and manage Mobile Device Management (MDM) solutions (e.g., Intune, Kandji or AirWatch) for endpoint security and compliance. User Support & Troubleshooting and VC systems (Zoom, Teams, Webex). Responsibilities: Install/configured software, Antivirus, and hardware. Laptop preparation for end users. Administering Linux servers in a virtualized environment (KVM). Antivirus server administration. Troubleshoot hardware and connectivity issues on environments running various operating systems such as Windows, Linux, VMware, ESX, etc. Troubleshoot issues and outages. Interfacing with the remote teams effectively. Ensure security through access controls, backups, and firewalls. Perform daily system monitoring, verifying the integrity and availability of all resources for global users. Coordinate with different vendors regarding any service/support for internal IT. High-level problem-solving. Requirements: 3 to 5 years of experience in system administration. Must have basic knowledge of Microsoft Azure and Office 365. Should have hands-on experience in different operating systems like Windows, Linux, and Mac. General knowledge of networking concepts and basic storage concepts like RAID, SAN, NAS, and iSCSI protocol. Should have a good analytical/logical approach to troubleshooting for resolving hardware issues. Knowledge of MDM (Mobile device management) solutions such as Kandji, JAMF, Intune, and Kaseya. Knowledge of different operating system log files supported on Windows, Linux, and VMware servers. Should have hands-on experience with video conferencing devices and managing organizational events. Ability to exercise judgment within procedures and practices to determine appropriate action. Sense of urgency and ability to manage and prioritize multiple work requirements to meet deadlines. Mandatory to have experience with physical servers. Basic Shell/Windows PowerShell scripting knowledge. Must be self-managed, responsive, and dedicated to customer support. Must have worked on the ticketing tool. Ability to work independently and in a team environment. Strong communication skills (verbal and written communication skills in English). Willing to work in a 24 * 7 work environment. Qualification: BE/ B.Tech in Computers or equivalent. Good to have: Certifications like Microsoft, AWS, or Red Hat.