Job Description

Scope, design, develop, test, deploy, and enhance solutions to support our Technology Assurance initiatives Collaborate with team members to develop best practices and technical requirements for our monitoring platform or any software/tooling developed. Cooperate with 4ITB (Tech Assurance, Governance SME, Business SME, Tech Engineering team) team to influence improved product development. Support System Administration: Assist in the administration and maintenance of servers, networks, and other IT infrastructure components. Monitor System Performance: Regularly monitor system performance and availability, identifying and resolving issues to ensure optimal operation. Implement Security Measures: Help implement and maintain security measures to protect systems and data from unauthorized access and threats. Troubleshoot Issues: Diagnose and troubleshoot hardware and software issues, providing timely resolutions to minimize downtime. Assist with Deployments: Support the deployment of new systems, applications, and updates, ensuring smooth integration with existing infrastructure. Data Management: Assist in managing and maintaining databases, ensuring data integrity, security, and availability. Data Backup and Recovery: Perform regular data backups and support data recovery efforts to prevent data loss and ensure business continuity. Data Analysis: Help analyze system and network data to identify trends, potential issues, and areas for improvement. Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps. Collaborate with Teams: Work closely with senior engineers and other IT teams to support various projects and initiatives. Learn and Grow: Continuously develop your technical skills and knowledge through training, mentorship, and hands-on experience. What you ll bring Experience in an infrastructure, systems, engineering, or development environment delivering operational excellence to highly complex distributed systems Programming experience in one or more of the following languages: Python (preferred), Go, Java, Shell, etc. Methodical and systematic problem-solving approach, combined with a solid awareness of ownership, initiative, and drive Experience investigating, analyzing, and troubleshooting large scale enterprise systems Developing, mentoring, and providing opportunities for the technical reporting, alerting, and dashboards Working knowledge of one or more cloud technologies such as AZURE, GCP, OpenStack Experience with distributed version control like Git or similar CI/CD Automation experience with tools like Git, Maven, Jenkins Azure DevOps Experience in database management, data backup, and recovery processes Experience in data science/machine learning would be advantageous Work exposure on Agile and DevOps methodologies Adaptability and curiosity as a fast learner with rapidly changing business needs and tech advancements Experience in data infosec tools such as SOAR and techniques would be significantly advantageous Familiarity with retail, health wellness, and financial systems would be a plus.