Job Description

Role & responsibilities • A key contributor to the vision and benefits of the Client global HR ecosystem, including the continued onboarding of Client brands and design and adoption of the ecosystem to support an exceptional user experience • Effectively contribute to the Design team and wider Change & Transformation team to help deliver a collective and joined-up approach to enhance the user experience of Client global design • Seen as a leader in driving projects and providing an exceptional stakeholder and employee experience • Understand the global Client Talent strategy to design an impactful stakeholder and employee experience to meet demands at a global, divisional and local level • Lead on all end-to-end design aspects of Talent, Performance and Learning including the design for Workday and additional enabling technologies or services, HR processes, solutions and operating models, by translating business requirements into innovative, practical and technically feasible design decisions, reporting to the Design Lead • Demonstrate relentless curiosity and a challenger mindset to truly understand and validate stakeholder requirements and motivations, through proactive and meaningful engagement and by clearly communicating design strategies and benefits to stakeholders to obtain their buy-in • Drive key decisions and alignment across key stakeholder groups including HR Core Services, HR Technology and local HR and Talent and Learning teams, ensuring that all voices are heard, to reach alignment with programme objectives and global design decisions, whilst also taking decisive action where needed and demonstrating perseverance to see projects through to successful completion • Keep ahead of growing HR trends and emerging technologies and thought partner with the business and HR community to solve business problems and help build and enhance the Talent experience for Client over the next 5+ years • Lead on discovery for any new brands for Talent, Performance and Learning, including confirmation of how processes work for different global brands today • Partner with the wider HR Operations team to design, lead and facilitate design workshops and training sessions for HR, Managers and employees, including demos of the Workday system • Manage and develop a Design Analyst to support with delivering design workshops, driving design decisions and enable accurate capture of local/legal/regulatory design requirements, acting as a point of escalation where needed, acknowledging their achievements and ensuring visibility in recognition • Manage the transition of agreed processes and knowledge to the HR Core Services team and Process owners, enabling creation of accurate and user-friendly support and training material • Support the Change Management workstream, to identify areas where their support may be required with delivery and to drive the change and comms agenda for given specialist area • Support testing execution, including review of test scripts and service rehearsals of processes to ensure robustness of design • Support with cutover processes and data queries, including design and training of local HR teams on interim cutover process where required Preferred candidate profile • Minimum of 8 years experience in an HRIS implementation, Talent Partner or Business Analyst role • Understanding of global HR disciplines and principles including awareness of global HR technology solutions and specialist knowledge of Talent principles and processes, with Workday experience desirable • Strong experience of building, influencing and managing strong relationships and diverse stakeholder groups in an ambiguous, high growth and ever-changing environment whilst retaining the ability to adapt and work at pace • Able to inspire trust and credibility with global business and HR leaders • Excellent listening and questioning skills with ability to truly understand the needs of the business and determine the appropriate solution for stakeholders • Experience of scribing detailed business requirements • Able to deliver effective and engaging workshops and system demonstrations as part of a virtual, in-person and/or hybrid environment • Able to clearly communicate the global design by developing engaging workshop content and demonstration of strong presentation skills • Strong analytical skills with the ability to assess complex situations and propose effective solutions, with a focus on both technical feasibility and stakeholder experience • Experience of managing a team in a dynamic business and through complex transformation projects • Able to work under pressure to meet deadlines on multiple projects or tasks concurrently • Experience of working in a federated organisation • Desire to change the game