Team Developer

Job Description

Loan Servicing Operations supports existing Commercial Lending products and services (Syndicated & Bilateral Loans). These services include updating customer and loan information, responding to client and business partner enquiries, managing financial and non-financial transactions, generating bills and invoices, and providing customer support and general maintenance through the life of the loan. Job Description* Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both As Agent and in Part-bought lender capacity, mainly for US region relationships. Servicer-1 works on various financial transactions and non-financial service requests received from Clients/Agent banks. Loan IQ is the System of Record to process all such transactions. Responsibilities* Comprehending notices/incoming requests from Client/Agent Bank/Lenders and verifying/updating details in workflow tool Timely and accurate assignment of requests from workflow tool to processors Validating payment instructions/ notices and releasing advances/wires/notices to clients, lenders & Agent Banks on Loan IQ Actioning on periodic rate changes, rollovers, advances, payments, conversions on Loan IQ and Fronted Letter of Credit for Large Corporates Updating system of record while adhering to standard operating procedure and guidelines Managing manual matching and timely monitoring of wire matching automation, its reporting and working on manual matching Understanding of General Ledger postings and past dues Timely action, resolution and reconciliation of financial breaks/past dues and following escalation matrix as & when needed. Effective communication and coordination with fellow team members, managers, and other stakeholders (agent banks/lenders). Timely action on preparation and distribution of Delayed Investor Funding Report to stakeholders. Taking ownership of assigned portfolios/service requests/transactions and ensuring service request completions within turnaround time. Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy. Requirements* Job Title* Team Developer/ Team Leader Education* B Com, M Com, MBA (graduation in finance stream) Certifications - If Any Experience Range* 4-8 Years of relevant experience Foundational Skills* Overview & Navigation of Loan IQ Advanced Overview & Navigation of iCon/GSS Advanced Overview & Navigation of Clearpar Advanced Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets Proficient Reconciliation - Understanding on GLs, Past dues etc. Proficient Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents Proficient Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance Proficient Attention to Detail Expert Communication Skill - Verbal/Written Advanced Flexible and Open-Minded Proficient Customer Focus Proficient Stakeholder Management & Network/Relationship Building Proficient Critical Thinking Proficient MS Office (Excel, Word, PowerPoint) Proficient Desired Skills* Functional knowledge of AI/ML tools Proficient Operational Risk - Inadequate or failed internal processes, people, and systems or from external events Proficient Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. Proficient Active Listening Proficient Team Building Proficient Numerical Ability Proficient Overview & Navigation of WorkFusion Proficient Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc. Proficient Skill maturity level definitions Level 1 : Proficient- Employee/Candidate is sometimes demonstrating this skill in standard work situations and interaction environments Level 2 : Advanced- Employee/Candidate is regularly demonstrating this skill in standard work situations and interaction environments Level 3 : Expert- Employee/Candidate is consistently demonstrating this skill in complex work situations and interaction environments Level 4 : Master- Employee/Candidate is not only consistently demonstrating this skill in complex work situations and interaction environments, but he/she has been instrumental in mentoring or training fellow associates to develop the said skill on more than one occasions Work Timings* 18.30 hrs - 03.30 hrs (US Region) 19.30 hrs- 04.30 hrs (US Region) Job Location* Gandhinagar List of Process / Business with best suited profile fitment for the role* Dedicated Servicing/Non Dedicated Services - BofA As Agent and Part Bought, Bilateral Teams Requisition ID* To be filled by the TA Partner Role Type* Individual Contributor Sub Band* 7B/ 8A Segment Type* Non - IT Location* Gandhinagar GDL* Indranil Chakraborty GDL one Down* Natesh Iyer Function* Loan Servicing Operations LOB* Loan Servicing Operations Business / Process Name* Loan Servicing