Team Lead - Claims adjudication | US Healthcare process

3 - 7 years

3.5 - 5.5 Lacs P.A.

Nagpur

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Team ManagementHealthcare BpoClaims AdjudicationAttrition ControlCRM toolsCustomer ServiceAhtfinancial servicesEscalation HandlingTeam CoachingCoaching & DevelopmentPerformance TrackingMentoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Team Management:Supervise and mentor a team of customer service/financial advisors, ensuring high engagement and performance. Process Oversight:Monitor day-to-day operations of the BFSI process, ensuring adherence to SLAs, compliance Required Candidate profile Prior exp in healthcare in Claims process Experience:Minimum3 yearsin a BPO Healthcare process, with at least1 year as a Team Lead.

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