Job Description

As Team Lead – Community, Experience & Events , you’ll be the face and force behind everything our members feel, engage with, and remember. From building sub-communities to executing high-energy events across our centers, you’ll own the full spectrum—from strategy to on-ground buzz. What You’ll Own 1. Pan-BHIVE Experience Strategy a. Design and drive a central calendar of events, rituals, and community activities across all BHIVE centers. b. Develop themed sub-communities like Founders Circle, Wellness Tribe, Women in Business, Sports Squad, and more. c. Build experiences that aren’t just fun—but foster retention, referrals, and deep brand love. 2. Customer Engagement & Retention a. Boost renewals and Net Promoter Score (NPS) through consistent, high quality engagements. b. Work closely with Customer Success and Sales to ensure experiences drive real business outcomes. c. Capture feedback from the ground and channel it into actionable improvements. 3. Events—Flagships, IPs & Everyday Magic a. Lead BHIVE’s full events ecosystem—from internal mixers to external IPs. b. Launch and grow signature IPs like: c. Quarterly Founders Breakfast d. BHIVE Premiere League e. Agara Lake Run f. Yoga Sundays g. WorkPlay Week h. Scale day-to-day events and center-level activities that drive occupancy delight. 4. Partnerships & Collaborations a. Build strong relationships with startup enablers, VCs, accelerators, artists, wellness experts, and brand collaborators. b. Curate external speaker sessions, founder talks, learning series, and lifestyle activations with partners. 5. Team Leadership a. Lead the entire Community & Events Team across BHIVE. b. Define structure, set goals, mentor team members, and hire for scale. c. Create playbooks, SOPs, and frameworks for scalable, repeatable success. Who You Are 1. 6–8 years of experience in community building, event management, or customer experience, preferably in: a. Startup ecosystems b. Accelerators/incubators c. Co-working or lifestyle brands d. Alumni or interest-based communities 2. You’ve created and hosted experiences that people actually show up for—and talk about later. 3. You understand what founders, startup teams, and creators care about—and what brings them together. 4. You’re equal parts strategist and executor—you can dream big, plan well, and deliver flawlessly. 5. You’re a strong communicator, high on ownership, and know how to rally a team around a mission. Bonus Points If You Have Experience with tools like HubSpot, Mailchimp, or Eventbrite. A strong personal network in Bangalore’s startup or creative communities. Show more Show less