Team Lead (International Voice/Collection Process) - MNC Hiring

Job Description

Role & responsibilities Excellent Verbal and Written Communications skills to handle International region customers. Accounts Receivables Management Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues. Calling for payment on overdue invoices for buckets in scope Doing maintenance on the account Handling accounts / payment queries from accounts payable team Interaction with other teams - billing, originations etc. Payment application Handling disputes and resolution Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope. Basic Excel based reporting and analysis on assigned inventory. Daily task list wrt regular TCS activities Good negotiation skills Orientation and ability to handle customers questions with regards to accounts Good domain or product knowledge Graduate with an exposure to B-2-B Collections environment Preferred candidate profile Team Lead Experience - Mandatory Handle customer questions & / or objections Language skill English. Strong analytical and Excel skills, including v-lookups and pivot tables Good Email writing Skills Shift Timings Mon to Sun, 24x7 5 Days working; Rotational Shifts and Week offs. Should be open to work on any shifts (Night Shifts) as per business. #If interested, kindly share CV along with below required details to mohamed.navayuga@gmail.com for Application Registration Process. Total year of experience: Relevant year of experience; Full Name: Mail ID: Phone Number: Date of Birth: PAN Number: Current Location: Preferred Location; Current CTC: Expected CTC: Official Notice period: Any Career Gap or Educational Gap: Graduation done in Regular or Distance: