Team Lead- Invoice Management

Job Description

Dear Candidate, Sakon is hiring for Team lead- Invoice Management. Interested candidates can please their updated resume at namrata1.navadgi@sakon.com. Our journey Sakon offers a SaaS platform and services to optimize enterprise mobility expenses, lifecycles, and support. Integrating data from carriers, HR, MDM, and Finance, it streamlines workflows, provides insights, and ensures accurate reporting. Features include invoice auditing, lifecycle management, 24x7 support, and seamless ServiceNow integration. Additional services like MDM administration and BYOD management enhance operations, driving savings and efficiency. Manage mobile investments confidently with Sakon. Learn more at www.sakon.com. The Value We Deliver SAKON empowers employees with self-service and real-time updates via a branded portal, app, email, chat, or ServiceNow. It streamlines policy management, optimizes costs, addresses usage issues, and integrates data from carriers, MDM, HR, and Finance. SAKON delivers insights, ensures compliance, and drives efficiency across mobile inventory and expenses. Our Vision Sakons vision is to be the leading enterprise communications SaaS Platform and services provider. We will continue to foster and develop a culture that values: Innovation: At Sakon, we foster creativity and curiosity by asking our employees to think big to dynamically improve our products and services. Execution: We encourage employees to take calculated risks and strive for excellence. We have an unrelenting drive for results. Customer Focus: We start by listening and then execute flawlessly to delight our customers. We meet our commitments to our customers and to each other. Integrity: Above all else, we act honestly and ethically and take responsibility for ourselves and our actions. We are transparent in our decisions. Diversity: We value diversity by celebrating each of our unique talents, abilities, and backgrounds enabling us to create a culture of inclusivity. Role Overview/Your Impact 1) Making sure internal processes documentation and checklist are followed and maintained in a timely manner. 2) Complete ownership of multiple wireline TEM activities which includes invoice processing, monthly invoice audit, AP payment file creation and maintenance, Research on past due balance/ Payment reconciliation. 3) To interact with vendors to procure invoice copies, information on payments, resolve past due/payment issues, etc. 4) To interact with Clients via emails, conference calls, etc. 5) Responsible for Clients assigned to work on TEM (invoice management) process (from procurement to pay the telecom invoices). 6) Interacting with India team Analysts / US team to resolve any questions arising from Vendor / Client. 7) Governance of overall processes. 8) Identify process improvements and discuss with Managers and above. 9) Responsible for People Management KRA setting, performance evaluation and sharing timely feedback and highlight critical cases to Manager’s attention. 10) To take ownership of reporting (weekly/monthly) What Does the team do The Invoice Management team in Telecom Expense Management (TEM) is responsible for end-to-end handling of telecom invoices, ensuring accuracy, compliance, and cost efficiency. This includes timely invoice receipts, validation, dispute resolution, approvals, and timely processing for payment with accurate cost center and GL codes. Team also identifies billing discrepancies, resolves disputes with vendors, and ensures contract compliance. Additionally, they analyze invoice data to optimize telecom spend and provide detailed reporting for financial planning. Strong analytical skills, attention to detail, effective communication and collaboration with internal teams and vendors are essential for this role. Our Expectations 1) Excellent written, verbal and internal personal skills. 2) Ability to work independently and as well in team 3) Self- Motivated 4) Leadership skills, team building, Problem solving attitude. 5) 7-10 years’ industry experience in relevant domain, experience in Telecommunications is preferred. 6) Should have a minimum of 2 years’ experience in handling a team of 5-10 resources. 7) Understanding of Telecom various telecom billing platforms 8) Knowledge of domestic as well US/Canada/Europe Telecom service providers and billing platforms will be added advantage (Tata Communications, Reliance, BT Telecom, Bell Canada, AT&T) 9) Well versed with Telecom services & Networks (Voice and Data Networks) 10) Microsoft reporting tools and reporting. 11) Education – Graduate/ Postgraduate. 12) Strong and advanced excel knowledge & Flexible with shifts. The SAKON Spirit At Sakon, teamwork and excellence define our culture. Our diverse team of engineers, telecom experts, and CPAs share a passion for innovation and service. Driven by collaboration, our global teams deliver exceptional customer experiences, combining technical expertise with a human touch to achieve great results with enthusiasm and care. Benefits and Perks Flexible Holiday Policy (choose your own holidays) Hybrid Working Options Life & Medical Insurance Focus on Skill Development, Re-imbursement for Certifications Wifi-Mobile bill reimbursement Employee well-being activities Role & responsibilities Consent : We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.