Team Lead - Key Account Management

Job Description

- Take 100% ownership of the Business given to handle : building relationships ,initial introduction of Organization and offerings, CRM demonstration - Actively build, manage positive business and customer relationships using Web based CRM - Understand customer logistic needs and requirements - Determine customer requirements and expectations to recommend specific products and solutions - Achieve agreed upon sales targets and outcomes within schedule - Cross-sell products to enhance business and customer satisfaction - Perform effective online demos of web based CRM and cross sell products Skills Required: - Strong phone presence and experience in handling dozens of calls per day - Experience working with CRM and proficiency in excel - Excellent verbal and written communications skills - Strong listening and presentation skills - Ability to multi-task, prioritize and manage time effectively - Takes full ownership of activities and outcomes - Track record of over- achieving targets Eligibility Criteria: - Minimum 5 years of experience in Key Account Management. - Proven experience in leading and managing a team of 5 to 10 members.