Team Leader - Call Centre

2 - 5 years

2.25 - 3.0 Lacs P.A.

Hosur

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Dialer ManagementCall Center Operationsteam handlingShrinkage Control

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description We are looking for Team Leader with Call centre/ BPO experince, who can travel with us with our professional path Responsibilities Responsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure & usage is must. Knowledge of Excel & good working skills in Systems. Required Candidate profile Candidate with 2+yrs in Inbound and outbound Voice process from domestic Call center domain with strong Team Handling experience. Along with Tamil & good English, knowing any one languages - Kannada / Telugu must. Preferred candidate profile Perks and benefits

Information Technology and Services
San Francisco

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