Job Description

📝 Job Summary: We are looking for a dynamic and results-driven Insurance Team Leader to oversee our insurance operations team. You’ll be responsible for guiding team members, ensuring compliance, maintaining high performance standards, and driving customer satisfaction. 🧭✨ 🎯 Key Responsibilities: 👥 Lead, coach, and mentor a team of insurance agents/executives 📊 Monitor daily operations, performance metrics, and KPIs 🗂️ Ensure accuracy in policy processing, claims handling, and underwriting support 🧾 Review and resolve complex customer queries and escalations 🛠️ Identify process improvements and assist in workflow optimization 🧠 Provide training and support for team development 📅 Assist in workload planning and resource allocation 🔍 Ensure compliance with industry regulations and internal policies 🤝 Foster a positive and collaborative team environment ✅ Requirements: 🎓 Bachelor's degree (preferred in Business, Finance, or related field) 📌 3+ years of experience in the insurance sector 👨‍🏫 Proven experience in a leadership or supervisory role 💬 Excellent communication and interpersonal skills 📈 Strong analytical and problem-solving abilities 🧩 Familiarity with insurance software and CRM systems 🕵️ Attention to detail and organizational skills 🌟 Why Join Us? 💰 Competitive salary and performance bonuses 📚 Continuous training and development opportunities 🤝 Supportive and collaborative team culture 🏆 Opportunity to lead and grow in a dynamic industry 📩 Apply now and lead the way in transforming the insurance experience! 🚀