Job Description

Technical liaison between customers and internal teams, Lead and Monitor the onboarding process for new clients, technical training and documentation We are seeking a proactive and customer-focused Technical Account Manager to act as the primary technical liaison between our clients and internal teams. This role involves managing the onboarding process, delivering technical training, and ensuring client success through continuous support and documentation. Key Responsibilities: Serve as the technical point of contact for assigned client accounts Lead and monitor the onboarding process for new clients to ensure a smooth transition Provide product training, technical guidance, and best practices to clients Create and maintain technical documentation, user guides, and knowledge bases Collaborate with internal product, support, and engineering teams to resolve client issues Build strong client relationships and ensure high levels of satisfaction and retention Qualification - Bachelors degree in Computer Science, Information Technology, or a related field.