Technical Assistant

Job Description

JIS University is looking for Technical Assistant to join our dynamic team and embark on a rewarding career journey. Troubleshooting : Helping users or customers troubleshoot technical issues they encounter with software, hardware, or systems. Technical Support : Providing support via email, phone, or in person to help users resolve technical problems or answer questions about products or services. Documentation : Creating and maintaining technical documentation, including manuals, guides, and FAQs, to assist users in understanding and using products or services. Software Installation and Configuration : Assisting with the installation, configuration, and maintenance of software applications and systems. System Maintenance : Performing routine maintenance tasks, such as updates, patches, and backups, to ensure the smooth operation of systems and applications. Training : Conducting training sessions or workshops to educate users or employees on how to use new software or technology effectively. Research and Evaluation : Researching new technologies, tools, or solutions that could improve efficiency or solve existing problems within the organization. Project Assistance : Providing support to technical teams or project managers by assisting with tasks related to project planning, execution, and monitoring. Data Management : Assisting with data entry, data cleaning, and data analysis tasks as needed to support technical projects or initiatives.