Technical Consultant - Business Central (D365 / MS Dynamics)

Job Description

WFO in Gurugram. F2F Interviews (Only 1 round of interview) CTC up to 14 Lpa /- Need immediate or 30 days NP only. Role & Responsibilities: D365 Business Central implementation and support responsibility Work with teams to customize Business Central and integrate with legacy / 3rd party systems Ensure compliance with support SLAs Triage for issue resolution Regression testing for D365 upgrades & ensuring customizations are not broken Weekly/Monthly status reporting Required Technical and Professional Expertise 5+ years of MS Dynamics Technical / Techno Functional experience At least 1 year of experience with MS Dynamics 365 Experience with Business Central (previously NAV) module is required Experience with process flows for supporting Finance, Sales, Service, Manufacturing & Supply Chain functions is required Experience working with Dynamics implementation for a Retail company will be an advantage Experience with Business Central customization / integration / upgrades is required Organizational skills and effective time management to succeed in a semi-autonomous, fast-paced environment Highly effective communication & presentation skills oral, written and group Strong team player Good communication skills are a must requirement since client interaction is involved Testing and Quality Assurance: Develop and execute test plans to ensure the quality of configurations, features and functionalities. Troubleshoot issues, and coordinate user acceptance testing. Ensure zero production issue. User Training and Support: Conduct user training sessions and provide ongoing support to ensure successful adoption of Dynamics 365 within the organization. Address and resolve issues, troubleshoot problems, and ensure system stability. Documentation: Create and maintain comprehensive documentation of Dynamics 365 configurations, customizations, integrations, and processes. Reporting and Analytics: Design and develop reports, dashboards, and analytics solutions within Dynamics 365. Upgrades and Enhancements: Stay informed about new releases, updates and features in Dynamics 365. Plan and execute system upgrades, applying patches, and implementing new features.