Technical Content Writer

Job Description

Designation - Technical Writer Experience - 1-3 years Location - Sector 44, Gurgaon (Near Huda City Centre) ABOUT US: BYLD Group is committed to making a difference to people and their organizations through its decades of excellence in business solutions, diverse corporate exposure, and skilled workforce. Our clients across various industries believe us in managing, developing, and aligning their corporate needs with their organizational goals and objectives. Founded in the year 1998, BYLD is the largest group in the South Asian region, offering technology-enabled HR and business productivity solutions. We have served 5,00,000+ individuals, worked with more than 50% of the Fortune 500 and over 60% of the Business World top 1000 companies. Please read about us www.byldgroup.com Job Description: We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use and easier to understand. Roles & Responsibilities Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements Recommend and implement best practices for cohesive documentation across all mediums - in-product help, online support, product documentation, developer and implementation guides Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience Write easy-to-understand user interface text, online help, developer guides, implementation guides, product documentation and API documentation Create tutorials to help end-users use a variety of applications Utilize feedback from internal teams and customers to continuously improve documentation; manage updates and revisions to all documentation Create and maintain the information architecture Requirements 1-3 years experience in technical writing for enterprise software products, preferably for B2B SaaS products Experience developing in-product help documentation, tutorials as well as traditional online/print product documentation Experience creating developer, implementation and administration guides Ability to deliver high quality documentation paying attention to detail Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Experience maintaining content repository, optimizing content development to maximize reuse and minimize maintenance/duplication Excellent written and verbal communication skills in English Strong working knowledge of Microsoft Office, Google docs, Confluence, Jira Familiarity with Agile/Scrum software development Why join BYLD: Perks & Benefits: Learn directly from industry experts with 20+ years of experience Professional and Healthy work atmosphere Gain experience in world class management practices Health Insurance Job role & Skills trainings Wide range of Rewards & Recognition programs Interested candidates can share updated cv at talentacquisition.aad@byldgroup.com