Job Description

Technical Editor / Delivery Management team FLSA Status: Exempt Reports To: Team Coordinator (IT/Delivery Management) Job Overview: The Technical Editor will play a vital and productive role in capturing internal knowledge and transforming it into durable, high-value content. The work of this position will benefit Coroniss customers, executives, and employees by making that content accessible to non-specialists and publishing it on appropriate internal and external platforms. The Technical Editors day-to-day work will involve direct collaboration with subject-matter experts inside and outside the Coronis IT division, as well as reading and sifting through artifacts to find information that can be used in content development. This position will play an essential role in multiple projects that are running concurrently. Where possible, the Technical Editor will evaluate the impact of content on its intended audience by using quantitative metrics and other relevant measures. Responsibilities and duties Work with other members of the IT team (particularly project managers) to create, capture, assess, and organize documents, recordings, images, datasets, and other artifacts Support development and implementation of IT processes as required Embed within software development teams to document new and existing features, user interfaces, and other aspects Support the development of training materials Edit deliverables from technical writers and other content producers Analyze content performance over time and make recommendations accordingly Skills and Competencies Ability to work with other high-performing professionals in a complex environment Demonstrated capacity to translate work produced by team members who have deep technical skillsets into laymans terms Organizational proficiency to serve on multiple project teams simultaneously Diplomatic skills in working with individuals and teams outside the IT division Deft editorial skills Basic document design skills Mastery of common Microsoft Office 365 applications (Word, Excel, PowerPoint) Familiarity with software development teams and how they operate Sensitivity to intercultural considerations Requirements/Qualifications 10+ years of editorial experience with high-quality, evergreen, in-depth content with a software developer or another technically sophisticated environment Superior written and verbal communication skills Ability to manage multiple workstreams and meet hard deadlines Excellent organizational capacity Status: Full-Time