Technical Program Manager

Job Description

Join Azilen as our Business Unit Head and be a part of a transformative journey! About Us: Azilen was founded with a vision of translating technologies into value creation. Our journey began as a product company with our first groundbreaking product - eMenu, the world's first digital menu solution with our custom-designed tablet, launched even before the iPad hit the market. This ambitious and innovative start set the tone for our future endeavours. After the successful scaling of eMenu, we seized a lucrative exit opportunity in 2014. In 2015, we made a strategic pivot to the service business. However, we were resolute in our decision not to become just another offshore shop. Leveraging our unique skills in product development, we evolved into Azilen Service Business - a Product Engineering Company. Our Purpose: At Azilen, our purpose is simple yet profound - to solve engineering problems and to do so with excellence. We have set a high bar for ourselves in solution architecture, solution quality, and user experience. Our commitment to excellence is our humble contribution to making the world a better place. Our Culture: Our unique culture sets us apart. Discussions about solutions, optimal code, scalability, and user experience are part of our daily discourse. Each team member contributes their wealth of experience, leading to spirited debates, diverse opinions, and continuous learning. For us, nothing is more important than creating successful products, a journey we have been on for the past 15 years and one we will continue for years to come. The Program Manager is responsible for the strategic oversight, development, and delivery management across multiple technology practices. This role combines high-level strategic leadership, hands-on project delivery management, and cross-functional collaboration to ensure impactful solutions are delivered in alignment with client objectives and company goals. Key Responsibilities: 1. Delivery Management & Project Oversight Lead the successful delivery of complex projects, ensuring alignment with quality, timeline, and budgetary expectations. Implement and maintain best practices for project delivery, including risk management, resource allocation, and performance tracking. Coordinate with project teams and stakeholders to manage dependencies, resolve bottlenecks, and drive efficient solution delivery 2. Strategy Development & Practice Leadership Define and drive the strategic direction for multiple technology practices, identifying potential growth areas, use cases, and market opportunities. Develop practice roadmaps for research, development, and deployment of cutting-edge solutions aligned with overall business objectives. Monitor industry trends to identify emerging opportunities and challenges across diverse technology areas. Innovate with Agility: Foster an agile, innovative approach to adapting and evolving areas, staying responsive to shifts in technology and client demands. Establish Thought Leadership: Position the company as a leader in various technology domains through thought leadership initiatives such as white papers, webinars, and participation in industry conferences. 3. Team Leadership & Talent Development Build, mentor, and manage a high-performing, cross-functional team of technology professionals across various practices. Foster a culture of continuous learning, technical excellence, and collaborative problem-solving. Attract, recruit, and retain top talent to strengthen the companys capabilities in both established and emerging technology areas. 4. Solution Design & Implementation Collaborate with cross-functional teams to gather and understand business requirements, translating them into effective solutions. Oversee the design and deployment of diverse technology solutions, ensuring successful integration with client infrastructure and systems. Ensure alignment of technical delivery with business objectives, quality standards, and client expectations. 5. Client Engagement & Relationship Management Engage with clients to present solutions, understand their needs, and ensure delivery meets or exceeds expectations. Build and maintain strong client relationships, acting as a trusted advisor and point of escalation on delivery matters. Work with sales and business development teams to identify new business opportunities across various practices. 6. Technical Expertise & Thought Leadership Provide high-level technical guidance across multiple practices, including expertise in emerging technologies like GenAI. Share insights on best practices, emerging trends, and innovative approaches to technology delivery and solution development. Maintain up-to-date knowledge of technical frameworks, platforms, and tools relevant to the practice areas managed. Required Skills and Qualifications: Education: Bachelors degree in Business Administration, Computer Science, or a related field; MBA or equivalent advanced degree is highly desirable. Experience: 14+ years of experience in IT services with a strong focus on HRTech solutions. Proven track record of successfully leading business units, achieving revenue targets, and delivering complex IT or HRTech projects. Expertise in scaling HRTech solutions leveraging technologies such as SaaS, AI/ML, cloud, and automation. Skills: Deep understanding of HR technology platforms, including ATS, payroll, LMS, workforce management, and analytics. Strong business acumen with excellent financial and operational management skills. Exceptional leadership, communication, and stakeholder management abilities. Adept at formulating strategies that align with client needs and industry trends. Location: Ahmedabad