Technical Project Manager

Job Description

We are seeking a Technical Project Manager to manage the delivery of multiple custom IT software projects and act as a point of contact with our partner NGO, CSR, and government clients, as well as the internal tech team at Dhwani. Job Overview: - As a Technical Project Manager at Dhwani Rural Information Systems, you will play a crucial role in the development and delivery of custom IT software projects for our clients in the social/development sector. - You will be responsible for managing the technical aspects of these projects, including preparation of technical specification documents, training manual, testing, mock-ups, log framework design, dashboard and reporting framework design, M&E framework design, legacy data upload, field training, and technical proposals/AMC contracts. You will also act as a point of contact with our partner NGO, CSR, and government clients and the internal tech team at Dhwani. - In this role, you will have the opportunity to use your technical expertise and passion for leveraging data and technology for social good to make a meaningful impact in the lives of people and communities. You will work with a team of experienced professionals and have the opportunity to learn and grow in your career. Key Responsibilities: - Preparation of technical specification documents (BRD, SRS, FRS), training manual, testing, mockups, log framework design, dashboard and reporting framework design, M&E framework design, legacy data upload, field training, and technical proposals/AMC contracts - Guiding the IT team for software development - Project documentation (proposal, process documentation, technical requirements, training manual) - Data collection, storage, processing, and reporting - Bug tracking using tools such as ZOHO and JIRA - Exposure to off the shelf solutions such as ZOHO, QuickBooks, Greythr, Google Suite, Microsoft Suite, Zapier, SurveyMonkey, IVR, and SMS - Handling multiple projects and project tracking - Team handling, including developers, designers, and QA team - Requirement gathering for software - DB schema preparation, API documentation, wireframes - Participation in the entire software development lifecycle (design, develop, UAT, rollout) - BRD and FRD preparation, tool evaluation Essential Requirements: - Knowledge of the software development lifecycle, preferably from a CS/IT background - Basic understanding of how software works (frontend, backend, API, database schema, etc.) - Experience with project documentation and data handling - Experience with bug tracking tools - Experience with off the shelf solutions - Past experience of handling multiple projects and project tracking - Strong written and presentation skills - Accountable and ownership-taking attitude, action/task-oriented - Strong sense of purpose to work in the tech for good, ICT4D, or social impact space Education: - Bachelor's degree in Computer Science, Information Technology, or a related field - Preference given to candidates with a software engineering degree and PGD in Rural Management of Public Policy from IRMA, APU, IIFM, XIMB, TISS, IIHMR or fellowship from YIF, Anubhav Lecture Series, India Fellow, Indian School of Public Policy, Gandhi, Teach for India, Genpact Fellowship - Preference also given to candidates with experience in a Project Manager, Product Manager, Technical Support, Tech Consulting, or social purpose organizations (NGO, CSR, government, think tank, research organization).