Technical Sales & Service Executive (Paint Industry)

Job Description

KEY JOB FUNCTIONS: Responsible for generating double growth in topline above US $ 10 MM per annum Ensure adherence on SQDM Supplier Quality Delivery Management Delivering technical service which includes understanding the customers issues on day-day basis. Understanding new requirement, preparing supportive documents and communicating the same to R&D, conducting trials at the customers production line, coordinating with product management team and ensuring overall satisfaction of the customer. Utilizing customer feedback and personal network to develop marketing intelligence for generating leads on new shade development. Customer complaint handling Monitoring the activities of our competitors and device a strategy to resist their activities in a way, which results in maintaining our Existing Share of Business. Maintaining Healthy and Cordial relationship with the customers, by way of regular visits and interactions