Technical Service Executive

Job Description

JOB FUNCTION REQUIREMENTS - SUCCESS FACTORS (Why job exists, what areas it impacts on, requirements to do the job, and Success Factors) Principal accountabilities Daily Sealant parameters and application to be checked Sealant line management includes problem/defect analysis, RCA, etc Attend and solve Quality issues and submit reports to internal and customer Developing a good customer rapport Ensuring delivery without any line stoppage. Bridge between the customer, PPGAP Sales, Service and the plant team Increase customer satisfaction Conitnuous improvement of the process Inventory control at Customer End. entry/exit of tots to be coordinated with customer, WH and plant team VE VE Activities Watch the competition movements Requirement from the Candidates: - Commercial diploma/ B.E, at minimum - Excellent computer skills (word, excel, PowerPoint, e-mail) - At ease with numbers, accurate, process-oriented, dedicated to detail - Fluent in English good speaking level and any additional language a plus ( local Language) - High ethical values high level of confidentiality/integrity - Open personality with good people skills. Able to communicate at different levels in the organization - Able to work in a multi-cultural matricidal/complex environment - Self-starter, proactive, able to work under pressure with a minimum of supervision and at the same time able to work as part of a team