Technical /Software Support Specialist -Gurgaon /Punjab

3 - 6 years

3.0 - 6.0 Lacs P.A.

Gurgaon

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Technical SupportSupport ProcessSoftware SupportL1 SupportIT HelpdeskRemote SupportTicketing ToolsService DeskTechnical Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

You will be responsible for handling the software support in a product based company for customer in Canada & the US. Required Candidate profile We are looking for a candidate with excellent communication skills & understanding of software support ability to understand customer issue and resolve them in real time .Knowledge of MySQL ,SQL will be preferred . Shift Timing will be as per Canadian & US time. 2+ years of software Support experience Excellent Communication Skills Proactive and Organized Great at Team handling & customer support Night shift

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