Technical Specialist

Job Description

Job Description Highly proficient in Datacom/Protocols testing, software troubleshooting, and automation with Python. Experienced in leading small teams, designing test scenarios, and ensuring product quality. Capable of handling customer trouble tickets and contributing to process improvements. How You Will Contribute And What You Will Learn Provides working leadership and training to less experienced personnel. Analyses, designs and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements. Repro and verify customer trouble tickets. Diagnoses complex problems / issues (hardware, software, combination) and provides RCA or recommend corrective actions. Plans technical requirements from customers needs. Independently works within broad guidelines and uses best practices and knowledge of internal or external business issues. Works with substantial discretion and uses specialist knowledge, analytical skills, judgment and broad conceptual and practical experience to solve complex problems and to contribute to process improvements. Applies and maintains quality standards. Participates in process and tools evolutions and improvements. Key Skills And Experience You Have: Graduate or Postgraduate in Engineering stream with 8 plus years of experience in L2, L3 Datacom / Protocol testing (e.g., VLAN, xSTP, IGMP, ARP, 802.1x, QoS, DHCP, PPPoE, IPV6). Proficient in test automation using Python and manual testing practices. Hands-on experience with traffic generators like Spirent, IXIA, or PCTA. Skilled in analyzing, reproducing, and resolving complex system-level issues. It would be nice if you also had: Prior work experience in any of Fiber / EPON / GPON / IPDSLAM / FTTH product lines will be added advantage Automation with Python will be desirable along with good debugging skills. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise. Show more Show less