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0 - 2 years
2.5 - 4.25 Lacs P.A.
Chennai, Bengaluru, Hyderabad
Posted:3 months ago| Platform: 
Work from Office
Full Time
Responsibilities Respond to customer requests by phone, email, or chat Provide clear instructions to customers Troubleshoot technical issues Document customer issues Monitor and maintain systems and networks Diagnose and troubleshoot system and network problems Install, diagnose, repair, maintain, and upgrade computer systems Configure operating systems Design computer systems Train people on how to use different systems Skills and qualifications Strong technical expertise Excellent programming skills Ability to troubleshoot complex problems Experience with industry-standard tech Strong lateral-thinking skills Ability to work independently Capacity to identify underlying issues if unclear Additional responsibilities Follow up with clients to ensure their computer systems are functioning properly Prepare prompt, accurate reports Document technical knowledge in the knowledge database Help companies deploy new software or hardware systems Mahalakshmi 8056905397
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