Technical Support Representative

- 2 years

2.5 - 3.5 Lacs P.A.

Bengaluru

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

TroubleshootingLAN TroubleshootingCommunication SkillsLAN ConfigurationL1 SupportProblem SolvingNetwork TroubleshootingHindiNetwork SupportHardware SupportInterpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lenovo India Pvt. Ltd. is searching for a polite, professional technical support representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and ensuring a seamless learning experience for our customers. • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. • Diagnose and troubleshoot technical issues related to our platform, courses, and resources. • Understanding of company products, services, and policies. • Provide step-by-step guidance to users on problem resolution. Kindly Contact- HR Sahil Contact NO.- +918904079035 Email ID- sahil.choudhary@joulestowatts.co Preferred candidate profile Immediate Joiners

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