Technical Support Specialist

Job Description

Company Description In-Sync is a provider of a no-code platform that unifies CRM, Contact Center (CCaaS), and Marketing Automation into one seamless, scalable solution for growing B2B teams. The platform helps generate leads, improve customer engagement, automate conversations, cut costs, and drive efficiency. In-Sync is known for its no-code, easy-to-use platform that integrates with current tools and scales with businesses, delivering real-time insights and results. Role Description This is a full-time on-site role for a Technical Support Specialist located in Gurugram. The Technical Support Specialist will be responsible for providing technical support to customers, analyzing issues, troubleshooting, and ensuring customer satisfaction. Qualifications Technical Support and Troubleshooting skills Analytical Skills Customer Support and Customer Satisfaction skills Experience in CRM, Contact Center, or Marketing Automation is a plus Excellent problem-solving abilities Effective communication skills Bachelor's degree in Computer Science, Information Technology, or related field Show more Show less