Job Description

Key Responsibilities: • Document Creation: Develop high-quality technical documentation, including user guides, manuals, tutorials, and online help documentation. • Collaboration: Work closely with engineering, product management, and QA teams to gather information and ensure accuracy in documentation. • Research: Understand complex technical concepts and products to effectively communicate their functionality and usage. • Editing and Review: Review and edit documentation for clarity, consistency, and adherence to company standards and style guides. • User Focus: Conduct usability testing and gather feedback to enhance the user experience of documentation. • Tools and Software: Utilize documentation tools (e.g., Markdown, Confluence, MadCap Flare) and content management systems to produce and manage documentation.