Job Description

Company Name - Zentech Info Solution Pvt Limited-Thane Location Goregaon Role – Permanent (Work from Office) Company Profile : Zentech Info Solution Pvt Limited is an SEI-CMMI Level 5 and ISO 9001:2008 certified global IT consulting & software solutions provider. Established in 2007, Zentech is headquartered in Mumbai, India with offices in the USA and Malaysia. Our commitment to quality and 17+ years of experience have made us serve over 1500+ clients across 50+ countries with 85% client retention. For further details visit our website: https://www.zentechinfo.com/ Requirement Gathering & Analysis: Engage with business stakeholders to gather, document, and analyze business requirements. Elicit functional and non-functional requirements for new projects and enhancements to existing systems. Translate business needs into technical specifications, ensuring alignment with business goals and objectives. Process Mapping & Improvement: Work closely with business teams to understand and map existing processes and identify opportunities for automation or improvement. Suggest process improvements and contribute to the design of system enhancements to drive operational efficiency. Stakeholder Management: Act as a liaison between business users and IT teams, ensuring all stakeholders are aligned and informed throughout the project lifecycle. Provide subject matter expertise in areas like financial products, insurance processes, regulatory requirements, and risk management. Functional and Technical Documentation: Prepare and maintain functional and technical documentation, including business requirement documents (BRD), functional specification documents (FSD), user stories, use cases, and test cases. Support technical teams by clarifying requirements and ensuring the delivered solutions meet the business needs. System Configuration & Testing: Collaborate with developers to ensure the solution is implemented according to business requirements. Coordinate user acceptance testing (UAT) and ensure the final product meets business expectations. Data Analysis & Reporting: Analyze business data and trends to provide insights that can help drive decision-making. Work with data teams to generate reports and dashboards that support business objectives. Project Support: Participate in project planning and execution, ensuring timely and successful delivery of technology solutions. Assist in the change management process, ensuring that new systems or updates are adopted effectively. Experience: 2-4 years as a Business Analyst in the BFSI, Finance, or Insurance domain. Functional Knowledge: Strong understanding of financial products, banking operations, insurance workflows, regulatory compliance, and risk management. Technical Expertise: Familiarity with technologies such as SQL, APIs, ERPs, CRM systems, and knowledge of data analytics, reporting tools, or BI solutions. Tools: Proficiency in tools like JIRA, Confluence, MS Visio, MS Excel, SharePoint, and other business analysis tools. Methodologies: Experience with Agile and Waterfall methodologies. Understanding of Scrum is a plus. Communication: Excellent communication, presentation, and interpersonal skills. Ability to communicate complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving skills with an ability to address complex business and technical challenges. Educational Qualification: A degree in Business, Finance, Engineering, or a related field. Certifications in Business Analysis (e.g., CBAP) or related certifications (Agile, PMP, etc.) are a plus