Tele Caller Executive

Job Description

Job Summary: We are seeking a results-oriented and enthusiastic Telesales Executive to join our sales team. The Telesales Executive will be responsible for generating leads, promoting our products/services, and closing sales over the phone. This role requires excellent communication and persuasion skills, a positive attitude, and the ability to work towards sales targets. Responsibilities: Lead Generation: Identifying and qualifying potential customers through various methods such as cold calling, database research, and following up on leads provided. Product/Service Knowledge: Developing a comprehensive understanding of our products/services to effectively communicate their features and benefits to potential customers Making Outbound Calls: Contacting potential customers via phone to present our offerings, answer questions, and address any concerns. Building Rapport: Establishing and maintaining positive relationships with prospects and customers over the phone. Sales Presentations: Delivering persuasive sales presentations and effectively demonstrating the value proposition of our products/services. Closing Sales: Effectively closing sales and achieving individual and team sales targets. Handling Objections: Professionally and effectively handling customer objections and providing solutions. Follow-up: Following up with leads and prospects in a timely manner to nurture relationships and close deals. Record Keeping: Maintaining accurate records of calls, sales, and customer interactions in our CRM system. Meeting Sales Quotas: Consistently striving to meet or exceed assigned sales quotas and performance metrics. Collaboration: Working closely with the sales and marketing teams to share insights and contribute to overall sales strategies. Adherence to Compliance: Following all company policies, procedures, and ethical guidelines. Continuous Improvement: Continuously seeking to improve sales skills and product knowledge through training and self-learning. Qualifications and Skills: Education: A high school diploma or equivalent is generally required; a bachelor's degree is a plus. Experience: Proven experience in telesales, sales, customer service, or a related field is preferred. Freshers with excellent communication skills and a strong desire to succeed are also encouraged to apply. Excellent Communication Skills: Exceptional verbal communication skills, including a clear and confident speaking voice, active listening, and the ability to articulate information effectively. Persuasion and Negotiation Skills: Ability to influence and persuade potential customers and effectively negotiate terms. Customer Focus: A strong focus on providing excellent customer service and building positive relationships. Resilience and Persistence: Ability to handle rejection and remain motivated to achieve sales goals. Goal-Oriented: Highly motivated to meet and exceed sales targets. Positive Attitude: A positive and enthusiastic attitude with a strong work ethic. Time Management Skills: Ability to manage time effectively and prioritize tasks. Basic Computer Skills: Proficiency in using computers, phone systems, and CRM software. Product Knowledge: Ability to quickly learn and retain information about our products/services. Problem-Solving Skills: Ability to identify and address customer concerns effectively. Team Player: Ability to work collaboratively within a team environment. Language Proficiency: Hindi and basic English Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person