Tele Caller Executive

Job Description

Roles & Responsibilities Build and maintain relationships with internal and external customers. Monitor registration and admission standards followed by the team and submit reports as required Provide courteous service to clients and respond promptly and tactfully to their request or inquiries. Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies. Handling quality related documentation and implementation. Maintain criteria related to same & the related database. Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up. Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies. Updating new tie-ups as part of business relations. Requirement Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. Regular updates to be provided to the team members. Ensuring that the team is skilled, competent and motivated to perform its duties. Ensure adequate manpower at all counters Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Ability to commute/relocate: Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Language: Hindi (Required) English (Required) Work Location: In person