Tele Marketing Executive

Job Description

Job Title: Telecaller / Tele Marketing (Business Development) Location: Ansal Bhawan, Barakhamba Road, New Delhi Salary: upto 20k Inhand + PF + Health Insurance Working Hours: 9 Hrs (10:30Am to 7:30Pm or 11Am to 8Pm) Should be comfortable working on Excel Sheets Job Summary: We are looking for enthusiastic Telecallers with good communication. As a Telecaller, you will be responsible for making outbound/inbound calls to customers, handling inquiries, and providing necessary information about our products/services. This role is ideal for freshers who have excellent communication skills and a positive attitude. Key Responsibilities: ✔ Make Outbound Calls: Contact potential/existing customers to promote products/services. ✔ Handle Inbound Calls: Assist customers with inquiries, complaints, or support requests. ✔ Maintain Customer Records: Update customer details and interaction history in CRM software. ✔ Provide Product Information: Explain features and benefits clearly to customers. ✔ Follow Up: Call back potential customers and follow up on previous conversations. ✔ Handle Emails & Messages: Respond to customer queries via email, WhatsApp, and other communication channels. ✔ Team Collaboration: Coordinate with sales, marketing, and customer support teams. Required Skills: ✅ Excellent Communication: Fluency in Hindi & English (both verbal and written). ✅ Basic Computer Knowledge: Familiarity with MS Office, email handling, and CRM tools (preferred). Should be comfortable working on Excel Sheets ✅ Confidence & Patience: Ability to handle different types of customers professionally. ✅ Time Management: Ability to work under pressure and meet call targets. ✅ Active Listening: Understanding customer needs and responding accordingly. ** Looking for Immediate Joiners ** Job Type: Full-time Pay: ₹19,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): Salary: 20k Inhand + PF + Health Insurance Should be comfortable working on Excel Sheets (VLookup, Pivot for basic reports) Experience: Telemarketing: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person