Job Description

Outbound Calls Initiate calls to prospective clients or customers to promote products, services, or special offers. Customer Interaction Engage in meaningful conversations with customers, addressing inquiries, providing product information, and resolving issues. Lead Generation Identify and qualify potential leads, gather relevant information, and update databases accordingly. Record Keeping Maintain detailed records of calls, customer interactions, and feedback. Follow-Up Conduct follow-up calls to ensure customer satisfaction and nurture leads. Skills Required Excel : Good knowledge on Excel Communication Skills: Clear and persuasive verbal communication abilities. Listening Skills: Active listening skills to understand customer needs and respond appropriately. Organization: Good organizational and time management skills to handle multiple calls and tasks.