Telecaller

Job Description

Key Responsibilities of a Telecaller: Making outbound calls: Reaching out to potential customers to promote products or services and generate leads. Handling inbound calls: Addressing customer inquiries, concerns, and complaints. Persuading customers: Explaining product features, benefits, and pricing to encourage purchases or appointments. Following up with leads: Maintaining contact with potential customers to nurture relationships and drive sales. Documenting interactions: Recording customer interactions and feedback in a CRM system. Meeting sales targets: Contributing to sales goals and team performance. Providing customer service: Assisting customers with inquiries, complaints, and other needs.