Telecaller - Ernakulam

1 - 2 years

2.25 - 2.5 Lacs P.A.

Ernakulam

Posted:2 months ago| Platform: Naukri logo

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Skills Required

EnglishHindiTamil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Answering calls and resolving queries about products. Collection of lead data from existing or potential customers on Products other than pre- approved loans . Reaching potential or existing clients to advise them about product description and offers and campaigns utilizing pre-defined scripts. Conveying verbal acknowledgments of offers to Sales group for closing the leads. Keep up quality service by adhering to organizational guidelines. Obtaining customer feed-back and handling queries & complaints, if any Preferred candidate profile Good proficiency in English. Proficiency in any of the regional languages (Hindi, Tamil, Hindi, Malayalam) are a plus

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