Telecalling Collection Executive

Job Description

Roles and Responsibilities: Contact customers via phone, email, or visits to collect overdue payments. Maintain records of all collection efforts and customer interactions. Follow up on pending payments and ensure timely recovery. Handle inbound calls and address customer queries effectively. Resolve customer queries related to outstanding amounts. Coordinate with the accounts and sales teams to update payment records. Ensure compliance with company policies and legal regulations. Meet monthly to prepare collection reports. Required Skills & Qualifications: Education: Diploma/Graduate. Experience: 0-3 years in collections. Communication: Excellent verbal and written communication skills in [specify language: Hindi/English/Tamil/regional language]. Technical Skills: Basic knowledge of MS Office Benefits: Competitive salary with incentives based on performance. Career growth opportunities. Training and skill development programs