Telecalling Executive

Job Description

This job is provided by apna.co Job Title: Telecaller Location: J 40 , First Floor ,Near home saaz,Lajpat nagar Part 2 Job Type: Full-Time Industry: BPO / Finance / Banking Experience: 0–3 years (Freshers can apply) Job Summary We are looking for enthusiastic and goal-driven Telecallers for both collections and sales profiles. The ideal candidates will be responsible for contacting customers to recover overdue payments and to promote/sell products or services, while maintaining a professional and customer-friendly approach. Collections Key Responsibilities: Call customers with pending payments or overdue bills. Inform them of their outstanding balances and payment deadlines. Negotiate payment terms and resolve any queries or issues. Maintain daily call records and update payment status in the system. Follow up consistently and escalate unresolved cases as needed. Sales Make outbound calls to potential customers to promote products/services. Understand customer requirements and provide suitable solutions. Close sales deals over the phone and meet daily/monthly targets. Build and maintain positive customer relationships. Record customer details, feedback, and lead status accurately Record customer details, feedback, and lead status accurately. Requirements Minimum Qualification: 10th pass / 12th pass Good communication skills Show more Show less