Job Description

Job Title: Telemarketing Executive Location: PAN India Department: Sales & Marketing Job Type: Full-time About Mahindra Holidays: At Mahindra Holidays , were more than just a holiday companywere in the business of creating unforgettable vacation experiences. Our mission is to offer unique and enriching holidays to families across the globe. We take pride in our exceptional service, commitment to quality, and our ability to help our guests create lasting memories. We are now looking for passionate, motivated individuals to join our team and help us spread the joy of extraordinary holidays. Role Overview: We are looking for an enthusiastic and goal-driven Telemarketing Executive to join our sales team. In this role, you will be responsible for contacting potential customers to promote our holiday packages and drive sales through excellent communication and relationship-building skills. You will play an integral role in ensuring that our guests have access to the best holiday options and enjoy a seamless booking process. Key Responsibilities: Generate Sales Leads: Reach out to potential customers via outbound calls, introducing Mahindra Holidays offerings, and generating interest in our holiday packages. Customer Engagement: Build and maintain strong relationships with prospective clients, understanding their needs, and providing relevant information to convert leads into bookings. Product Knowledge: Develop a deep understanding of our holiday packages, offerings, and membership benefits to effectively present them to potential customers. Sales Targets: Meet and exceed monthly and quarterly sales targets through successful calls and conversions. Data Management: Maintain accurate records of calls, follow-ups, customer interactions, and sales in the CRM system. Customer Feedback: Gather feedback from prospective clients to improve services, marketing strategies, and products. Team Collaboration: Work closely with the sales team and other departments to ensure a smooth handover of leads and improve sales processes. Continuous Learning: Stay updated with the latest holiday offerings, promotions, and industry trends to better serve customer needs. Key Requirements: Experience: Previous experience in telemarketing, sales, or customer service is preferred, but not required. Communication Skills: Excellent verbal communication skills with the ability to build rapport and persuade customers effectively. Goal-Oriented: Motivated to meet and exceed sales targets while maintaining a high standard of customer service. Tech-Savvy: Comfortable using CRM software, Microsoft Office, and other communication tools. Customer-Centric: Strong focus on customer needs with the ability to offer solutions and generate interest in products. Team Player: Ability to work collaboratively in a dynamic team environment. Positive Attitude: A friendly, energetic, and positive approach with a passion for sales and customer interaction.