Telemarketing Executive

Job Description

Telemarketing Executive Job Description: SALARY:-18K-22K Max 1) Responsibilities:a) Market Research: Conducting market research is a key responsibility. This involves gathering, analyzing, and interpreting information to develop effective sales and marketing strategies. Telemarketing executives:i) Set clear goals and objectives for market research.ii) Conduct surveys on different samples of the population to understand the target market better.iii) Perform telephone interviews to collect market research data.iv) Prepare questionnaires covering both high-level and in-depth questions about the company’s product and customer perception.v) Analyze quantitative and qualitative data to obtain valuable insights for decision-making.b) Customer Engagement: As the first point of contact with customers, telemarketing executives:i) Understand customer needs and preferences.ii) Communicate the value of the company’s products and services.iii) Persuade customers to take action (e.g., make a purchase, schedule a demo, or participate in a survey).c) Assisting Sales and Marketing Teams: Telemarketing executives collaborate with sales and marketing teams to:i) Learn more about customer needs and preferences.ii) Create effective marketing campaigns.iii) Identify new opportunities. 2) Requirements and Skills:3) Education: A high school diploma degree or equivalent is typically required.4) Training: Completion of a marketing-related training program is ideal.5) Experience: Prior experience as a telemarketing executive within the industry is valuable.6) Knowledge: Understanding of consumer rights and responsibilities.7) Communication: Excellent written and verbal communication skills.