Job Description

company'smanagedsoldcompany'spitched Outbound Calling : Initiate and manage outbound calls to potential customers, introducing the companys products or services. Qualify leads and determine customer needs through effective questioning and active listening. Sales & Lead Conversion : Effectively pitch and sell the companys offerings by highlighting the key features and benefits to prospects. Close sales by addressing customer concerns and objections in a persuasive manner. Convert leads into paying customers and meet or exceed daily, weekly, and monthly sales targets. Customer Engagement & Relationship Management : Build and maintain strong relationships with customers through consistent follow-ups and professional communication. Understand and address customer pain points, providing suitable product solutions. Offer excellent customer service to ensure customer satisfaction and retention. Lead Management & CRM Updates : Maintain accurate and up-to-date records of customer interactions, sales activities, and feedback in the CRM system. Prioritize and manage leads effectively to ensure timely follow-up and a well-organized sales pipeline. Product Knowledge : Stay up-to-date with the companys products, services, promotions, and industry trends to provide accurate and compelling information to prospects. Continuously improve knowledge of products and services through internal training and self-learning. Reporting & Feedback : Provide daily/weekly/monthly sales reports, including lead status, conversion rates, and feedback to management. Share insights about customer objections, trends, and feedback to help improve sales strategies and processes. Customer Problem Resolution : Handle customer inquiries, complaints, or concerns with a solutions-oriented approach. Resolve issues promptly, ensuring customer satisfaction and maintaining a positive image of the company. Meeting Sales Targets : Consistently meet or exceed individual sales and performance targets set by the sales department. Work closely with the team to achieve collective sales goals. Collaboration with Other Teams : Coordinate with the sales and marketing teams to align sales efforts and promotional activities. Provide customer feedback to help refine marketing strategies and sales pitches. Adherence to Compliance & Ethical Standards : Follow company policies, legal regulations, and ethical sales practices while interacting with customers. Ensure that all customer interactions are compliant with data protection regulations (e.g., GDPR). Skills Required : Strong communication and interpersonal skills. Persuasive and confident sales approach. Ability to handle rejection and remain positive. Excellent time management and organizational skills. Ability to work independently and in a team-oriented environment. Proficiency in CRM software and Microsoft Office applications.