Telesales Executive

Job Description

Making outbound calls: Telecallers make calls to potential customers to promote products or services, gather leads, or schedule appointments for sales teams. Handling inbound calls: They answer calls from customers, address inquiries, resolve complaints, and provide support. Generating leads: Telecallers identify and qualify potential customers who may be interested in the company's offerings. Maintaining accurate records: They document call interactions, customer information, and follow-up actions in a CRM system. Following scripts and guidelines: Telecallers adhere to company protocols and use scripts to ensure consistent messaging and customer interaction. Providing product/service information: They answer customer questions, explain features and benefits, and address concerns. Resolving customer issues: Telecallers may handle customer complaints, resolve problems, and provide solutions. Building rapport: They establish and maintain positive relationships with customers to foster trust and loyalty. Meeting sales targets: They may have individual sales targets or lead generation goals to achieve. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Provident Fund Language: Hindi (Preferred) Work Location: In person