Telus - Customer Service : International Voice Banking Process

Job Description

Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TVTM. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions. Hiring for International Banking Process- Voice Customer Service Role Looking for people with minimum one year relevant experience in International Voice process Key Responsibilities: Provide voice support for international transactions and payments Assist with KYC, fraud-related issues, and technical troubleshooting Resolve customer queries in a timely and professional manner Maintain compliance with security and data privacy regulations Desired Candidate Profile 1-4 years of customer service experience - Voice Should possess excellent verbal and written communication Strong command of grammar and syntax Work location : TELUS International, Candor TechSpace, Sector 135, Noida Candidates should be okay with the work from office role Should be comfortable with night shifts Enjoys a flexible working schedule Perks and Benefits Working Model : 5 days (work from Office) Rotational Shifts + 2 Consecutive week Off Location : Noida Sector-135 Free pick up and drop facility will be provided within 35 Kms range Medicare Facility(Free online consultation with Doc) For more information, please connect with : antra.rawat@telusinternational.com (7042566314)