Hiring: Blended Process Associate (Voice & Non-Voice) Role & Responsibilities: Customer Support (Chat & Email): Handle customer inquiries via chat and email, ensuring timely and accurate responses. Inbound & Outbound Calls: Assist customers with queries, resolve issues, and provide product/service information via phone calls. Issue Resolution: Identify and troubleshoot customer problems, escalating complex issues when necessary. Data Entry & Documentation: Maintain accurate records of customer interactions and update internal systems. Multi-tasking: Efficiently handle chat, emails, and calls simultaneously while maintaining service quality. Upselling & Cross-Selling (if applicable): Suggest relevant products/services to enhance customer experience. Preferred Candidate Profile: Excellent English communication skills both written and verbal. Typing speed of 30 WPM with high accuracy. Immediate joiners preferred. Flexible to relocate if required. Open to work in a 24/7 rotational shift (including weekends & holidays). Ability to handle voice and non-voice interactions efficiently. Strong problem-solving and multitasking skills. Basic computer knowledge for managing CRM tools and databases. Perks & Benefits: 5-day work week Work-life balance ensured. Cab facilities – Safe & hassle-free commute. Attendance bonus – Get rewarded for consistency. Complexity allowance – Extra pay for handling difficult queries. Performance-based incentives – Boost your earnings with good performance. Career growth opportunities – Fast-track promotions & skill development programs. Interested? Apply Now!Send your CV to: HR Astha – 7827520396 HR Khushi – 8532070200 HR Shivani – 7832831126

|| Immediate Joiners Preferred ||Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Blended Process (Voice + Non-Voice) CTC: Up to 5.80 LPA | Take-Home: 40,257 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Written & Verbal) Willingness to handle English/Hindi calls as needed Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth in a Global Organization Transport: Company Cab Service OR Self-Transport Allowance Supportive & Inclusive Work Environment Interested? Apply now!Apply now to kickstart your career!Interested candidates kindly share your CV:HR Astha - 7827520396HR Khushi - 8532070200HR Shiva - 7832831126

Job Overview:We are hiring tech-savvy professionals to deliver exceptional technical support to international customers. Candidates with strong communication skills and technical knowledge are encouraged to apply.Key Details:Openings: 80Shifts & Week Offs: RotationalWorking Days: 5 days a weekSalary: Up to 50,000 in handCab Services: ProvidedKey Responsibilities:Provide technical assistance and troubleshooting to international customers.Resolve customer queries efficiently with excellent service quality.Collaborate with the internal team to ensure customer satisfaction.Requirements:technical experience preferredStrong communication skills and technical expertise.Candidate must have super Excellent communication skillsJob Types: Full-time, PermanentPay: 15,000.00 - 50,000.00 per monthBenefits:Health insuranceLeave encashmentProvident FundShift:Rotational shiftEducation:Grad/UG Freshers can apply.Experience:Technical support: 1 year (Preferred)total work: 1 year (Preferred)Apply now to kickstart your career!Interested candidates kindly share your CV:HR Astha - 7827520396HR Khushi - 8532070200HR Shiva - 7832831126HR Tanu - 7384484039

Job Details: Voice Process (38,061 Take-Home) | Blended Process (40,257 Take-Home) CTC: Up to 5.80 LPA + Incentives + 4,000 Transport Allowance Experience: Min. 1 year in International Voice/Blended Process Versant Score: 65 (Voice & Non-Voice) Key Requirements: Strong English communication (verbal & written) Ability to handle voice & non-voice interactions Customer-focused & problem-solving skills Perks & Benefits: High earnings + Performance-based incentives Cab service / 4,000 transport allowance Career growth in a global organization HR Contact:Interested candidates kindly share your CV:HR Astha - 7827520396HR Khushi - 8532070200HR Shiva - 7832831126

Job Title: International Chat ProcessLocation: GurgaonShift: Rotational (24x7), 5 working daysEligibility:Graduates/Undergraduates (freshers & experienced up to 5 years).Excellent English communication skills (written & spoken).Comfortable with rotational shifts.Responsibilities:Handle international client queries (chat-based).Ensure prompt and high-quality resolutions.Salary Range:15,000 - 35,000 in-hand per month + Incentives + Transport + PFWhy Join Us?Global exposure (UK, US, Australia).Growth opportunities in a supportive environment.Apply now to kickstart your career!Interested candidates kindly share your CV:HR Astha - 7827520396HR Khushi - 8532070200

Job Title: Real-Time Analyst (RTA) BPO (Dialer Experience)Location: Gurugram, IndiaIndustry: Business Process Outsourcing (BPO) Dialer OperationsSalary: Up to 4.50 Lakhs Per Annum (LPA)Working Days: 6 Days/WeekExperience: 1+ YearOpen Positions: 04About UsWe are a leading BPO specializing in dialer-driven operations, providing a fast-paced and growth-oriented work environment. We are seeking a skilled Real-Time Analyst (RTA) to monitor and manage real-time call center operations, ensuring efficiency and optimal workforce utilization.Job SummaryAs an RTA, you will be responsible for real-time monitoring of call center operations using Genesis and Avayaplatforms, ensuring adherence to SLAs and optimizing workforce management. This role requires strong analytical skills and the ability to make quick data-driven decisions to enhance operational performance.Key ResponsibilitiesReal-Time Monitoring: Track call center performance in real-time using Genesis and Avaya to ensure SLA compliance.Workforce Management: Manage agent schedules, breaks, and shift adherence, making adjustments as needed.Performance Analysis: Analyze reports to identify trends, gaps, and areas for improvement, providing actionable insights.Resource Optimization: Adjust staffing levels and call distribution for maximum efficiency.Coordination: Work closely with team leaders and managers to ensure smooth operations.Issue Resolution: Identify and resolve real-time operational challenges to maintain service quality.Reporting: Maintain accurate reports on performance metrics and workforce trends.Required Skills & QualificationsMinimum 1 year of experience as an RTA in a BPO or call center environment with dialer experience.Proficiency in Genesis and Avaya call center platforms.Strong knowledge of real-time monitoring principles and workforce management tools.Excellent analytical, problem-solving, and communication skills.Ability to work under pressure and manage multiple tasks efficiently.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).BenefitsCompetitive salary up to 5 LPA.Comprehensive health insurance and additional benefits.Career growth opportunities in a dynamic environment.Supportive and collaborative workplace culture.If you have the expertise and passion for optimizing real-time operations, apply now and be a part of our growing team!Apply now to kickstart your career!Interested candidates kindly share your CV:Rohit Sharma 8630717558

Hiring Alert: International Voice & Chat Support We are hiring experienced professionals for an International Voice & Chat Support role with a leading US-based company! If you have excellent communication skills and a passion for customer service, this opportunity is for you! Location: Gurgaon Job Responsibilities: Handle customer queries through voice & chat support Provide accurate and timely resolutions to customer concerns Ensure customer satisfaction through professional communication Maintain process compliance & service quality Eligibility Criteria: Education: Graduate/Undergraduate with 1+ year of customer support experience (International BPO preferred) Language: Excellent English communication skills (spoken & written) Shifts: Rostered shifts with two week-offs (5 days working) Compensation & Benefits: Salary: 25,000 - 41,000 (in-hand) based on experience Incentives: Performance-based incentives up to 12,500 Annual CTC: Up to 6 LPA Additional Benefits: PF, incentives & other allowances Transport: Company-provided cabs (7 PM - 7 AM) or self-transport allowance Contact HR (Call or WhatsApp): Khushi: 8532070200 Shiva: 7832831126 Astha: 7827520396Apply now and take your career to new heights!

Role: Team Leader (International Process)Location: JaipurSalary: Up to 6 LPAEducation: 12th Pass / GraduateExperience: Minimum 1 year as a TL (International Process)Who Are We Looking For?TLs from Technical, Travel & Hospitality, or Healthcare backgroundsCandidates with Sales & Collections experience are also welcomeProven leadership & team handling expertiseExcellent English communication skills (a must!)Proficiency in Excel (metrics, reports) & PowerPointAbility to drive performance & engagement effectivelyStrong analytical and problem-solving skills to identify trends and improve team performanceExperience in managing quality audits and feedback sessionsHands-on experience in performance management, coaching, and mentoringKey Responsibilities:Lead and manage a team in an international process environmentMonitor and evaluate team performance against KPIsProvide coaching and feedback to improve productivity and qualityPrepare and present performance reports and insightsCollaborate with stakeholders to align with business objectivesEnsure compliance with company policies and quality standardsMotivate and engage the team to achieve performance targetsWhy Join Us?High-growth, dynamic work environmentCompetitive salary & career development opportunitiesBe part of a global leader in customer experienceOpportunity to enhance your skills & grow with the organizationExposure to cutting-edge technologies and international processesEmployee-centric policies and comprehensive benefits packageReady to take the next step in your career? Apply now!Rohit 8630717558

Job description|| Immediate Joiners Preferred ||Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us.Job Roles Available:Fresher OpeningsCTC: 2.75 LPA 3.80 LPATransport Allowance: 4,000Training & Growth Opportunities AvailableVoice ProcessCTC: Up to 5.50 LPA | Take-Home: 38,061Transport Allowance: 4,000 | Incentives: 2,500Blended Process (Voice + Non-Voice)CTC: Up to 5.80 LPA | Take-Home: 40,257Transport Allowance: 4,000 | Incentives: 2,500Chat SupportCTC: Up to 5.00 LPA | Take-Home: 36,000Transport Allowance: 4,000 | Incentives: 2,000Requirements:Graduate/Undergraduate candidates can applyStrong English communication skills (Written & Verbal)Willingness to handle English/Hindi calls as neededPerks & Benefits:Competitive Salary + Performance-Based IncentivesCareer Growth in a Global OrganizationTransport: Company Cab Service OR Self-Transport AllowanceSupportive & Inclusive Work EnvironmentInterested? Apply now!Apply now to kickstart your career!Interested candidates kindly share your CV:HR Astha - 7827520396HR Khushi - 8532070200HR Shiva - 7832831126HR Tanu - 7384484039

Role: Team Leader (International Process)Location: JaipurSalary: Up to 7 LPAEducation: 12th Pass / GraduateExperience: Minimum 1 year as a TL (International Process)Who Are We Looking For?TLs from Technical, Travel & Hospitality, or Healthcare backgroundsCandidates with Sales & Collections experience are also welcomeProven leadership & team handling expertiseExcellent English communication skills (a must!)Proficiency in Excel (metrics, reports) & PowerPointAbility to drive performance & engagement effectivelyStrong analytical and problem-solving skills to identify trends and improve team performanceExperience in managing quality audits and feedback sessionsHands-on experience in performance management, coaching, and mentoringKey Responsibilities:Lead and manage a team in an international process environmentMonitor and evaluate team performance against KPIsProvide coaching and feedback to improve productivity and qualityPrepare and present performance reports and insightsCollaborate with stakeholders to align with business objectivesEnsure compliance with company policies and quality standardsMotivate and engage the team to achieve performance targetsWhy Join Us?High-growth, dynamic work environmentCompetitive salary & career development opportunitiesBe part of a global leader in customer experienceOpportunity to enhance your skills & grow with the organizationExposure to cutting-edge technologies and international processesEmployee-centric policies and comprehensive benefits packageReady to take the next step in your career? Apply now!Rohit 8630717558

|| Immediate Joiners Preferred ||Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Blended Process (Voice + Non-Voice) CTC: Up to 5.80 LPA | Take-Home: 40,257 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Written & Verbal) Willingness to handle English/Hindi calls as needed Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth in a Global Organization Transport: Company Cab Service OR Self-Transport Allowance Supportive & Inclusive Work Environment Interested? Apply now!Apply now to kickstart your career!Interested candidates kindly share your CV:HR Astha - 7827520396HR Khushi - 8532070200HR Shiva - 7832831126HR Tanu - 7384484039

Immediate Joiners PreferredWe are hiring International Voice Process | Blended Process | Chat Support | Hotel Booking Travel Process Associates to join our dynamic team. If you have excellent communication skills and a passion for customer service, this is your chance to grow with us.Job Roles & CompensationFresher OpeningsCTC: 2.75 LPA 3.80 LPATransport Allowance: 4,000Training & Growth Opportunities AvailableVoice ProcessCTC: Up to 5.50 LPA | Take-Home: 38,061Transport Allowance: 4,000 | Incentives: 2,500Blended Process (Voice + Non-Voice)CTC: Up to 5.80 LPA | Take-Home: 40,257Transport Allowance: 4,000 | Incentives: 2,500Chat SupportCTC: Up to 5.00 LPA | Take-Home: 36,000Transport Allowance: 4,000 | Incentives: 2,000Hotel Booking Travel Process (Member Services)Location: JaipurRole: Customer Service – Hotel BookingsVacancies: 30Salary: 35,000 CTC + Up to 8,000 IncentivesCabs: 180 per night shift for males | One-sided cab for females in odd hoursInterview Rounds:HR RoundOperations RoundUS Voice Versant (C1 Level)Work Schedule:5.5 days working with rotational shifts & offsVersant Requirement:US Voice Versant – C1 LevelRequirementsGraduate/Undergraduate candidates can applyStrong English communication skills (Written & Verbal)Willingness to handle English/Hindi calls as neededPerks & BenefitsCompetitive Salary + Performance-Based IncentivesCareer Growth in a Global OrganizationTransport: Company Cab Service OR Self-Transport AllowanceSupportive & Inclusive Work EnvironmentInterested? Apply now!HR Shiva - 7832831126