Position OverviewWe're seeking an experienced Technical Solutions Specialist to design, implement, and maintain our technical infrastructure. The ideal candidate will have a diverse skill set across multiple platforms and technologies to support our growing digital business operations. This role offers the opportunity to work with cutting-edge technologies while having significant input on our technical direction.Key Responsibilities- Design and implement scalable technical infrastructure solutions - Configure and customize CRM systems to optimize customer relationship management- Set up and maintain ticketing systems for efficient support operations- Establish and manage cloud environments for applications and data storage- Develop and enhance e-commerce functionality on our web platforms- Integrate and manage payment processing solutions- Configure APIs and ensure seamless integration between various systems- Create and optimize SQL databases for efficient data management- Troubleshoot complex technical issues across multiple platforms- Recommend improvements to existing systems for better performanceDesired Profile of the candidate:Required Qualifications- 2+ years of experience in systems architecture or technical solutions implementation- Strong knowledge of CRM platforms (Salesforce, HubSpot, Microsoft Dynamics, etc.)- Experience with support ticketing systems (Zendesk, Freshdesk, ServiceNow, etc.)- Proficiency in SQL database management and optimization- Cloud infrastructure experience (AWS, Azure, or Google Cloud) - Knowledge of e-commerce platform setup and management- Experience with payment gateway integration (Stripe, PayPal, Braintree, etc.)- Understanding of API configuration and systems integration- Excellent problem-solving and analytical thinking skills- Basic programming/scripting knowledge (Python, JavaScript, etc.)[Desired]- Project management experience [Desired]