Ticketing Executive

3 - 8 years

3.0 - 6.5 Lacs P.A.

Kochi, Thiruvalla

Posted:2 months ago| Platform: Naukri logo

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Skills Required

TicketingCustomer SupportReservationTicket BookingInternational Ticketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities Ticket Booking : Handle the booking of air tickets, train tickets, and other modes of transportation for students going abroad, ensuring the best rates and schedules. Travel Coordination : Work closely with travel agencies and airlines to arrange seamless travel plans, ensuring timely issuance of tickets and travel documents. Customer Support : Provide exceptional customer service to students and clients, assisting them with ticket inquiries, travel itineraries, and any changes in travel plans. Documentation : Ensure all travel documents, including flight tickets, boarding passes, and itineraries, are accurate and complete. Problem Resolution : Address any ticketing issues, cancellations, or modifications promptly, ensuring a smooth experience for students. Updates and Alerts : Keep clients informed of any flight changes, cancellations, or other important updates regarding their travel plans. Maintain Records : Keep accurate records of bookings, transactions, and payments, ensuring compliance with company policies and procedures. Collaboration : Coordinate with the team to ensure that all travel arrangements align with the students study abroad schedule and requirements. Skills & QualificationsRole & responsibilities Preferred candidate profile Perks and benefits

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