Social Media Manager Team LeadLocation: MumbaiExperience: 3 6 yearsType: Full time Team Size: 3 members Reporting to: Brand Lead (Social Media team would be part of brand team)About the Role: We are seeking a highly creative and data driven Social Media Manager to lead our brand s digital presence across platforms. This role requires a deep understanding of platform specific strategies, digital trends, competitor monitoring, and community engagement. You will be responsible for content planning, brand storytelling, social listening, ORM, and performance tracking to drive engagement and brand affinity.Key Responsibilities:1. Strategy Development Channel Optimization Develop and implement a platform specific content strategy to maximize reach, engagement, and conversion. Tailor content formats, messaging, and posting frequency based on audience behavior and platform algorithms (LinkedIn, Instagram, YouTube, Twitter, etc.). Stay ahead of platform changes, algorithm updates, and content trends to maximize visibility and engagement.2. Content Creation Management Lead content ideation, calendar planning, and execution, ensuring a balance of brand, product, and community driven content. Leverage AI tools (e.g., ChatGPT, Midjourney, Eleven Labs, HeyGen, Kling AI) for static and video content creation. Collaborate with internal teams and external agencies to produce high quality, platform specific creatives. Ensure that content is optimized for engagement, SEO, and performance across all channels.3. Performance Analytics Optimization Track, analyze, and report on social media performance metrics using tools like Sprout Social, Hootsuite, or Brandwatch. Continuously optimize content and campaign strategies based on insights from data, A/B testing, and audience feedback. Measure brand sentiment, engagement rates, and community growth against industry benchmarks.4. Online Reputation Management (ORM) Community Engagement Monitor brand mentions, sentiment, and conversations across digital platforms. Actively address customer queries, feedback, and potential crises to maintain a positive brand reputation. Develop proactive engagement strategies to build a strong, loyal community. Implement guidelines for consistent brand tone and response management.5. Collaboration Partnerships Work closely with product, brand, and growth marketing teams to align social media with broader business objectives. Partner with influencers, content creators, and brand advocates to expand reach and drive engagement. Coordinate with paid media teams to ensure organic and paid strategies complement each other."/> View All Jobs

JOB DESCRIPTION o 8-10 years of which should have at least 6 years in hard core managing business involving BD, Operations Solutioning. o Working with leading training company (Working with Retail brands /OEMs/training organisation for atleast of 5-7 years . o Excellent Project Management skills through meticulous planning execution. o Strong credential of developing and maintaining relationships (Internal external). o Should possess Consultative skills to build a solution framework based on business challenges of key stake holders and ability to think thru a problem solutioning. Should have a strong understanding hands-on experience of Digital/SAAS /Technology based product services Job Requirement EXPERTISE AND QUALIFICATIONS Complete Knowledge understanding of corporate business ecosystem 1. Strong communication presentation skills 2. Managing large teams 3. Solutioning problem solving 4. Consulting

Conducting comprehensive market research on academic programs to assess trends and identify opportunities for program development. Engaging and collaborating with key stakeholders within the institution to ensure alignment of objectives and priorities. Analyzing the competitive landscape by mapping and comparing programs offered by competing institutions and universities. Performing detailed SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis on the content and syllabus of management and engineering courses to enhance curriculum development. Drafting and finalizing Program Document Sheets (PDS) for new and existing programs, and securing necessary institutional approvals. Coordinating effectively with program directors and faculty members to ensure smooth delivery and quality of academic programs. Overseeing the management of academic program schedules and timelines across various institutions to ensure consistency and timely execution. Collaborating with institutional stakeholders to address and resolve operational, IT, and student success-related issues and escalations. Contributing to the achievement of departmental and organizational objectives by delivering the desired outcomes and ensuring the successful implementation of key initiatives. Job Requirement Any Graduate/BE/BTech + MBA in Marketing/ Operations (preferred)

Position Overview We are seeking a dynamic and experienced AM - Talent Acquisition to join our team. The ideal candidate will have a proven track record in managing lateral hiring processes. This role demands a strategic mindset, excellent communication skills, and the ability to thrive in a fast-paced environment. Key Responsibilities Develop and Implement Talent Acquisition Strategies: Design and execute effective hiring strategies for bulk and lateral hiring to meet organizational needs. Collaborate with senior management to understand hiring requirements and align recruitment processes accordingly. Ensure a diverse and inclusive hiring process. Manage End-to-End Recruitment Process: Source, screen, and interview candidates for various roles.Coordinate with hiring managers to understand job requirements and develop job descriptions.Use various recruitment tools and platforms to attract top talent. Lateral Hiring: Identify and recruit experienced professionals for mid to senior-level positions.Network and build relationships with industry professionals and potential candidates. Candidate Experience: Ensure a positive candidate experience throughout the recruitment process. Stakeholder Management: Collaborate with department heads and hiring managers to ensure alignment on hiring needs and timelines.Provide regular updates on recruitment status and key metrics to senior management.Manage relationships with external recruitment agencies and vendors. Data and Reporting: Maintain accurate records of all recruitment activities and candidate information.Analyze recruitment metrics and provide insights to improve hiring processes.Prepare and present regular recruitment reports to senior management. Job Requirement Bachelors degree in Human Resources, Business Administration, or a related field. Minimum of 4 years of experience in talent acquisition, with a focus on bulk and lateral hiring. Proven experience in managing end-to-end recruitment processes. Strong understanding of recruitment tools, ATS systems, and sourcing techniques. Excellent communication, interpersonal, and negotiation skills. Ability to manage multiple priorities and work under tight deadlines. Strong analytical and problem-solving skills. Ability to work effectively in a team and independently

Build meaningful relationships with assigned learners through proactive communication and support. Oversee the entire learner lifecycle, including onboarding, milestone management, and graduation sessions. Collaborate with cross-functional teams to enhance learner experiences through process optimization and workflow refinement. Maintain detailed records of learner feedback and track KPIs to inform data-driven decision making. Ensure learners stay on track with their payment plans, fostering a culture of accountability and responsibility.

Job Summary: We are seeking a highly skilled and motivated Senior Data Analyst to join our growing data and analytics team. This is a pivotal role in shaping the organizations digital transformation journey, leveraging data-driven insights to optimize business performance and enhance customer experiences. The ideal candidate will have strong technical expertise in SQL, Google BigQuery, and data pipeline development, combined with a deep understanding of business processes, data analytics, and stakeholder management. As a Senior Business Analyst, you will work closely with cross-functional teams to gather and document business requirements, develop data-driven solutions, and provide insights from multiple data sources such as Salesforce, Google Ads, GA4, and SFMC (Salesforce Marketing Cloud). Additionally, you will play a critical role in supporting data science projects by collaborating with engineering teams to build and maintain efficient data pipelines. Requirements: Education Experience: Bachelor s or Master s degree in Computer Science, Information Systems, Business Analytics, or a related field. 5-8 years of experience as a Business Analyst in a data-driven environment. Proven experience working with SQL and Google BigQuery for data extraction and transformation. Experience with Salesforce, Google Ads, GA4, SFMC, and other marketing analytics platforms. Hands-on experience supporting data science and analytics projects. Job Requirement Technical Skills: Strong SQL skills with expertise in querying large datasets. Hands-on experience with Google BigQuery and cloud-based analytics solutions. Familiarity with ETL processes and data pipeline development. Proficiency in data visualization tools (Tableau, Looker, Power BI, etc.) is a must. Knowledge of Python or R for data analysis is desirable.

This position will be responsible for Program Advisory function of the Executive Education business vertical within TimesPro. People who perform strongly in this role will provide academic and career counseling advice to Senior and mid-level working professionals with preliminary interest in taking up Executive Education Programs. Role Responsibilities: Counsel professionals on various programs sold by various top Indian & International Institutions. Telephonically interact with Senior and Mid-level working professionals in a consultative manner. Check and build participation interest in various Executive education programs. Counsel individuals to understand their personal and social challenges affecting their career progression and advise them on how to succeed through education Win above industry standard rewards and incentives by achieving set target of enrolments in various programs Shortlist and schedule appointment for a discussion via Phone. Assist the leads on all information actively till closures. Provide correct and authentic information to the prospective participant. Record all information and interactions in CRM software on an ongoing basis. Follow policies and procedures for smooth and seamless operations. Attend all trainings and learning sessions for self-development. Contribute to team goals. Desired skillsets Ability to connect with about 100-120working professionals, and counsel them telephonically. Has a solid track record of 2 to 3years in selling and marketing high value programs or executive search or training and development experience A pleasing personality with excellent communication skills, good listening skills, strong persuasion and consultative selling skills Enjoy the education sector and believe in the immense potential that it holds in the future Personality traits Pleasant and happy demeanour, positive and confident attitude, strong sense of integrity and ethical behaviour, willingness to learn and adapt, respectful, co-operative, helpful and punctual behaviour,

Job Title: Customer Success Executive - Retention Location: Mumbai, Maharashtra Department: Learner Engagement and Experience Team Reports To: Manager - LEET Job Summary: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Executive specializing in retention. In this role, you will be responsible for guiding prospective students through the application process, addressing their concerns, and ensuring a smooth transition to enrollment. Post-enrollment, you will engage with all active students on daily basis to gather feedback, analyze it, and report insights back to the organization for continuous improvement and enhancement of the student experience. Additionally, you will follow up with learners on outstanding installments and work to retain those at risk of dropping out, adhering to the audit rules and guidelines set by the organization. Key Responsibilities: Application Stage Support: Follow up with applicants who have expressed interest but have not yet completed their applications. With help of Sales Team, address any barriers or objections that may hinder the completion of the application process. Post-Enrollment Support: Act as the primary point of contact for enrolled learners, offering support throughout their educational journey. Respond promptly to learners enquiries, concerns, or issues raised in the form of tickets or through calls related to their courses, schedules, or other aspects of the learning experience. Proactively reach out to all active students to gather feedback on their learning experience on daily basis. Analyze feedback, identify trends, and provide actionable insights to the organization for continuous improvement and enhancement of programs and services. Collaborate with all the cross functional departments to ensure a seamless student experience. Retention Call and follow up with students who have not paid their outstanding installments, ensuring timely resolution. Identify students who may be potential dropouts, understand the reasons behind their disengagement, and work towards retaining them by addressing their concerns to achieve retention targets. Identify common challenges faced by learners during both the application and post-enrollment stages and suggest improvements to enhance retention. Documentation and Reporting: Maintain accurate records of all student interactions, inquiries, and resolutions in the system Ensure that all processes, documentation, and communications adhere to the audit rules and guidelines set by the organization. Qualifications: Bachelor s degree from any stream. Proven experience in customer service, preferably in the education or EdTech sector, with a background in calling and retention. Strong communication and interpersonal skills, with the ability to build rapport with learners and understand their needs. Problem-solving mindset, with the ability to handle challenging situations calmly and efficiently. Ability to work both independently and as part of a team in a fast-paced environment. Key Competencies: Customer-focused approach with a passion for helping others succeed. High level of empathy and patience. Strong organizational and multitasking abilities. Ability to work under pressure and meet deadlines. Positive attitude and a proactive approach to problem-solving. Why Join Us Opportunity to make a meaningful impact on learners educational journeys. Collaborative and supportive work environment. Continuous learning and development opportunities. Job Requirement EXPERTISE AND QUALIFICATIONS Mandatory Skills - Strong written and verbal communication skills - Strong database management skills - Collaboration with multiple stakeholders Knowledge / Desired Skills - Graduate with 4+ years of experience in customer service / customer experience role - Experience in working with cross functional teams. - Exceptional communication skills - Excellent database management skills - Ownership and accountability

Job Title: Data Engineer (Google Cloud Platform) Job Summary: We are seeking a skilled Data Engineer with expertise in Google Cloud Platform (GCP) to design, build, and maintain scalable data pipelines. This role involves working with BigQuery, Cloud Storage, Dataflow, and other GCP services to process and analyze large datasets. Additionally, the candidate will support machine learning model deployment and hosting, ensuring seamless integration with data pipelines. The ideal candidate will have a strong understanding of ETL processes, data modeling, cloud infrastructure, and MLOps, ensuring efficient and reliable data movement, transformation, and model serving. Key Responsibilities: Design, develop, and optimize ETL pipelines to process structured and unstructured data. Build and maintain real-time and batch data processing solutions using GCP services like BigQuery, Dataflow, Pub/Sub, and Cloud Functions. Ensure data quality, security, and governance across all pipelines. Monitor data workflows, troubleshoot failures, and improve performance. Work with stakeholders to understand data requirements and implement scalable solutions. Automate data processes using Python, SQL, and infrastructure-as-code tools like Terraform and Cloud Deployment Manager. Optimize data warehouse solutions for performance and cost efficiency. Deploy and manage machine learning models using services like Vertex AI, AI Platform, Cloud Run, and Cloud Functions. Support model versioning, monitoring, and retraining pipelines in collaboration with Data Scientists and ML Engineers. Implement MLOps best practices for CI/CD pipelines integrating ML model training, deployment, and serving. Preferred Qualifications: Experience integrating BigQuery with third-party tools like Salesforce, Looker, or Power BI. Exposure to model performance monitoring and automated retraining pipelines. Knowledge of feature engineering, feature stores, and ML pipeline orchestration. Education Requirements: BE/BTech/Masters/MCA in Computer Science, Information Technology, or a related field. Job Requirement Required Skills Qualifications: 3+ years of experience in Data Engineering, preferably on Google Cloud Platform (GCP). Proficiency in SQL and Python for data processing and automation. Experience with BigQuery, Cloud Storage, Dataflow, Pub/Sub, and Cloud Composer (Airflow). Strong understanding of data modeling, ETL design, and pipeline orchestration. Hands-on experience with streaming and batch data processing. Familiarity with IAM roles, security policies, and cost optimization strategies in GCP. Experience with CI/CD for data pipelines (Git, Cloud Build, Terraform). Knowledge of ML model deployment using Vertex AI, AI Platform, or Cloud Run.

To manage programs of the Institutes/Universities Conducting comprehensive market research on academic programs to assess trends and identify opportunities for program development. Engaging and collaborating with key stakeholders within the institution to ensure alignment of objectives and priorities. Analyzing the competitive landscape by mapping and comparing programs offered by competing institutions and universities. Performing detailed SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis on the content and syllabus of management and engineering courses to enhance curriculum development. Drafting and finalizing Program Document Sheets (PDS) for new and existing programs, and securing necessary institutional approvals. Coordinating effectively with program directors and faculty members to ensure smooth delivery and quality of academic programs. Overseeing the management of academic program schedules and timelines across various institutions to ensure consistency and timely execution. Collaborating with institutional stakeholders to address and resolve operational, IT, and student success-related issues and escalations. Contributing to the achievement of departmental and organizational objectives by delivering the desired outcomes and ensuring the successful implementation of key initiatives. Job Requirement BE/BTech + MBA in Marketing/ Operations proficiency in MS- Excel, MS- word and MS - Outlook (email writing) Critical thinking, problem solving ability, clear spoken and written communication, active listener

Develop, and maintain high-quality software solutions using the latest technologies and best practices. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Work with Devops CI/CD pipelines to automate the build, test, and deployment processes. Work with Azure cloud services to build scalable and reliable applications. Develop and deploy Microservices architecture to enhance application performance and modularity. Utilize .Net Core framework to build robust and scalable backend services. Build responsive and user-friendly front-end applications using Angular/ReactJS/Blazor. Conduct code reviews and provide constructive feedback to team members. Troubleshoot and resolve technical issues to ensure smooth application operation. Stay up-to-date with emerging technologies and industry trends to drive continuous improvement. Job Requirement 2+ years of experience as a software engineer in MS .NET core, ASP.net(V4.x) JavaScript, jQuery.js, Azure ADO.net, AWS, MSSQL. Experience working with a version control system, such as git. Experience with CI/CD systems, such as Azure DevOps, Gitlab CI. Extensive experience in building large-scale software applications. Strong understanding of web development/performance issues and mitigation approaches Attention to detail and ability to work simultaneously on multiple priorities. Ability to work independently and as a team player. Ability to understand others and clearly express thoughts. Ability to manage multiple concurrent objectives, projects, or activities. Strong communication, presentation, and interpersonal skills. Experience in unit/integration testing.

TimesPro Learning is looking for Program Advisor to join our dynamic team and embark on a rewarding career journey. Advise students on academic programs, course selections, and career paths to align with their goals. Assist in the development and implementation of educational programs and initiatives. Monitor student progress and provide support to ensure academic success. Organize and conduct orientation sessions, workshops, and informational meetings for students. Liaise with faculty and administrative staff to address student needs and concerns.